Crystal Filson
Northtown Automotive
Amherst,NY
15
years of professional experience
Detail-oriented Title Clerk with 5 years of experience in processing vehicle property transfers and managing administrative tasks. Skilled in title processing, recordkeeping, and data entry, with strong customer service capabilities. Committed to maintaining organization and efficiency, successfully handling multiple priorities to support team objectives.
Professional in title documentation field, offering readiness to excel in maintaining accurate records and managing essential paperwork. Adept at ensuring compliance and accuracy, contributing to overall operational success. Reliable in team settings, adaptable to evolving demands, with keen eye for detail and organizational skills that streamline processes.
Work History
Title Clerk
5 Years 11 Months- Organized and prepared tax and title documents to transfer ownership of property.
- Prepared tax and title documents to submit legal transfer work to the DMV.
- Contacted NY Motor Vehicle Department to determine the status of pending titles.
- Calculated and remitted state sales tax, service and other charges.
- Collected taxes and fees, submitted payments and issued receipts.
- Entered title and vehicle information into the database.
- Prepared tax and title documents to submit legal transfer work to the DMV.
- Arranged payoff checks for trade-ins and new vehicles.
- Processed vehicle title applications efficiently, ensuring compliance with state regulations.
- Coordinated with sales and finance departments to streamline title transfer procedures.
- Reviewed and validated documentation for correctness before finalizing title transfers.
- Maintained accurate records of vehicle transactions in dealership management software.
Shift Supervisor
5 Years 10 Months- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals to enhance capabilities and improve overall team performance.
- Delivered training and leadership to teams, enabling achievement of performance targets and enhancing individual contributions.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed store opening and closing procedures and balanced tills.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Conducted daily inspections of operational activities, addressing concerns promptly to maintain smooth operations.
Automotive Detailer
1 Year 8 Months- Performed comprehensive exterior and interior detailing to enhance vehicle presentation.
- Utilized high-pressure washers and steam cleaners for effective cleaning results.
- Applied wax and sealants to protect vehicle surfaces and maintain shine.
- Inspected vehicles for damage, providing recommendations for repair services.
- Collaborated with service department to ensure timely preparation of vehicles for delivery.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Loader/Unloader Associate
1 Year 6 Months- Operated forklifts to load and unload merchandise efficiently.
- Collaborated with team members to streamline loading processes.
- Inspected products for quality control before loading onto trucks.
- Maintained organization of warehouse space for optimal workflow.
- Assisted in training new employees on safe loading techniques.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
- Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
- Followed all safety and security protocols to minimize risk of injury.
Education
GED
Skills
Title processing
Title documentation
Title transfer compliance
Documentation review
Financial reconciliation
Data entry
File management
Computer proficiency
Telephone communication
Multitasking
Vehicle registration knowledge
Self-motivated
Timeline
Title Clerk
Northtown Automotive
09.2020 - CurrentRead More
Shift Supervisor
Tim Hortons
11.2014 - 09.2020Read More
Automotive Detailer
Jim Ball Buick Pontiac Gmc Cadillac
03.2013 - 11.2014Read More
Loader/Unloader Associate
Walmart
09.2011 - 03.2013Read More
Erie Community College
GED
Read More