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Crystal Flake
Florence,AZ
Summary
Dynamic Assistant Manager/Coach at Walmart with a proven track record in enhancing customer satisfaction and team performance. Skilled in inventory management and team leadership, I developed effective training programs that improved onboarding efficiency. Recognized for problem-solving abilities, I fostered a collaborative environment that motivated staff and optimized sales strategies.
Overview
10
10
years of professional experience
Work History
Assistant Manager/Coach
Walmart
09.2015 - Current
- Led team in daily operations, ensuring exceptional customer service and efficient workflow.
- Developed and implemented training programs for new staff, enhancing onboarding effectiveness.
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Analyzed sales trends to inform merchandising decisions and improve product placement strategies.
- Fostered a collaborative team environment by mentoring employees and promoting professional growth.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
No Degree - Marketing
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
Accomplishments
- Named “Market All Star” by the Market Team in 2017.
- Received numerous commendations from supervisors for team building, mentoring and leadership skills.
- Supervised team of 300+ staff members.
Interests
Timeline
Assistant Manager/Coach
Walmart
09.2015 - Current
No Degree - Marketing
Maricopa Community Colleges, Mesa Community College