Crystal Garcia
Mesquite,TX
Summary
Dynamic insurance agent with a strong work ethic and proven customer service skills at Fiesta Auto Insurance & Tax Service. Expert in policy selection and renewals, enhancing client understanding and satisfaction. Additionally, experienced in heavy equipment operation, ensuring safety and compliance as a Hotshot Driver. Committed to delivering exceptional results and building lasting client relationships.
Overview
3
3
years of professional experience
Work History
Insurance Agent
Fiesta Auto Insurance & Tax Service
04.2025 - Current
- Assisted clients in selecting appropriate insurance policies based on individual needs and preferences.
- Processed policy applications and renewals accurately and efficiently to ensure timely coverage.
- Educated clients on policy terms, coverage options, and claims processes to enhance understanding.
- Collaborated with team members to resolve client inquiries and provide exceptional service.
Insurance Agent
America's Best Auto Insurance
06.2024 - 04.2025
- Supported marketing initiatives by promoting services through community outreach events and social media channels.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Hotshot Driver
Jacobo's Transports LLC
01.2023 - 06.2024
- Operated heavy-duty trucks for timely delivery of vehicles with various routes.
- Ensured compliance with safety regulations and maintained vehicle inspections regularly.
- Transported vehicles safely to designated locations ensuring compliance with safety regulations.
- Conducted pre-trip and post-trip inspections to maintain vehicle integrity and performance standards.
- Coordinated loading and unloading of vehicles while optimizing space and securing cargo effectively.
- Communicated with dispatchers to coordinate delivery schedules and address issues promptly.
Education
High School Diploma -
West Mesquite High School
Mesquite, TXSkills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Strong work ethic
- Professionalism and punctuality
- Heavy equipment operation
- Auto transport experience
- Maintaining safety
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Insurance Agent
Fiesta Auto Insurance & Tax Service
04.2025 - Current
Insurance Agent
America's Best Auto Insurance
06.2024 - 04.2025
Hotshot Driver
Jacobo's Transports LLC
01.2023 - 06.2024
High School Diploma -
West Mesquite High School