Crystal Golla
Oxford,FL
Summary
Licensed Physical Therapist Assistant with excellent skills in customer service. Background working in high-tempo Out patient clinic and Home Health focused on Orthopedics and Geriatric cases.
Overview
15
15
years of professional experience
Work History
Concessions Assistant Manager
The Village’s Charter School INC
07.2024 - Current
- Managed daily concession operations, ensuring efficient service and product availability.
- Trained and mentored new staff on operational procedures and customer service standards.
- Optimized inventory management processes, reducing waste and improving stock accuracy.
- Developed and implemented promotional strategies to enhance customer engagement and increase sales.
- Oversaw cash handling procedures, ensuring compliance with financial policies and accuracy in transactions.
Physical Therapist Assistant
J & J Homecare
01.2023 - Current
- Assisted physical therapists in developing and implementing individualized treatment plans for patients.
- Monitored patient progress and adjusted rehabilitation strategies to optimize recovery outcomes.
- Educated patients on exercises, pain management techniques, and injury prevention strategies.
- Documented patient evaluations, treatment sessions, and progress notes accurately in electronic health records.
Physical Therapist Assistant
Advanced Orthopaedic Institute
08.2018 - 05.2024
- Documented each patient case with updates in computer system.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Communicated with physicians to provide updates on patient care.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Assessed treatment plans and made adjustments for maximum benefits.
Physical Therapist Assistant
TriCounty Ortho
01.2011 - 08.2018
- Documented each patient case with updates in paper charts.
- Assessed treatment plans and made adjustments for maximum benefits.
- Taught patients how to live within limits of capabilities and celebrated successes.
Physical Therapist Assistant
Premier Care Homecare, LLC
01.2011 - 11.2017
- Documented each patient case with updates in computer system.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Communicated with physicians to provide updates on patient care.
- Provided in-home therapeutic treatments to patients after hip replacement, TKA, RTSA, RCR, TSA
Education
Associate of Science - Physical Therapy Assistant
Blackhawk Technical College
Janesville, WI2004
Skills
- Patient Interaction
- Total Rehabilitation
- Passive Exercises
- Therapeutic Exercise
- Ambulatory Functional Activities
- Pain Management Techniques
- Acute and Rehabilitative Care
- Range of Motion Exercises
Skills
- Orthopedic Rehabilitation
- Total Joint Replacements
- Home Health Care
Timeline
Concessions Assistant Manager
The Village’s Charter School INC
07.2024 - Current
Physical Therapist Assistant
J & J Homecare
01.2023 - Current
Physical Therapist Assistant
Advanced Orthopaedic Institute
08.2018 - 05.2024
Physical Therapist Assistant
TriCounty Ortho
01.2011 - 08.2018
Physical Therapist Assistant
Premier Care Homecare, LLC
01.2011 - 11.2017
Associate of Science - Physical Therapy Assistant
Blackhawk Technical College