CRYSTAL Gonzalez
Cedartown,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Primary Health Care Center
03.2018 - 08.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Completed Prior Authorization and Patient and patient assistance program application.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Listen to voicemails and return call back.
Medical Assistant
Harbin Clinic Orthopedic
06.2016 - 01.2017
- Patient vitals Ordering, maintaining, and coordinating supplies Maintaining patients medical records Charting Tray setup Multiple Line phones
Medical Assistant
Center for Spine Intervention
05.2015 - 06.2015
- Escorted patients to examination room, collected demographics and health history and recorded information accordingly
- Created medical charts for new patients
- Assessed the patient's vital signs and inputted data into the system
- Administered injections, performed venipuncture, centrifuge, urinalysis and glucose testing
- Performed front office duties to include answering the telephone, scheduling appointments, taking messages, routing calls to the appropriate staff, retrieving messages, data entry, filing, faxing and scanning of documents
- Called in prescriptions, notified patients of labs results and mailed patient certified letters
Customer Service Associate
12.2009 - 05.2015
- Zaxby’s
- Maintain sanitation, health, and safety standards in work areas
- Clean and sterilize food preparation areas, cooking surfaces, and utensils
- Verify that prepared food meet requirements for quality and quantity
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
- Accept payment from customers and make change correctly
- Extend a warm and friendly greeting to all customers entering the restaurant
- Explain menu and answer product questions as raised by customers
- Collect customer’s orders and transmit them to the kitchen accordingly
- Operate Cash registers to process, record transactions and balance cash drawer
Education
High School Diploma -
Cedartown High School
Cedartown, GA05.2013
Medical Assistant
Everest Institute Marietta, GA
Marietta, GA2015
Skills
- Family Medicine
- Exam Room Preparation
- Managing Medical Laboratory Equipment
- Logging Messages
- HIPAA Compliance
- Vitals Collection and Documentation
- Treatment Room Preparation
- Cleaning and Sanitizing
- Operating EKG Equipment
- Specimen Collection
- Flu Vaccinations
- Telephonic Triage
- Electronic Health Records
- Rapid Strep Testing
- Lab Specimens and Collections
- Administering Immunizations
- Completed PA and patient assistance application
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Primary Health Care Center
03.2018 - 08.2022
Medical Assistant
Harbin Clinic Orthopedic
06.2016 - 01.2017
Medical Assistant
Center for Spine Intervention
05.2015 - 06.2015
Customer Service Associate
12.2009 - 05.2015
High School Diploma -
Cedartown High School
Medical Assistant
Everest Institute Marietta, GA
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