Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Crystal Gutierrez

Laredo,TX

Summary

Dynamic sales associate with proven customer service and teamwork skills at Coquette Sweets. Successfully fostered customer relationships, driving repeat business and enhancing store appeal. Adept at cash handling and problem-solving, consistently ensuring accuracy and efficiency. Recognized for exceptional multitasking abilities in fast-paced environments, contributing to outstanding guest experiences.

Overview

3
3
years of professional experience

Work History

Sales Associate

Coquette Sweets
Laredo, TX
01.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Server

Colmena Bar & Grille
Laredo, TX
07.2024 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender / To Go

Cheddars Stratch Kitchen
Laredo, TX
03.2022 - 11.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Laredo CHI Academy
Laredo, TX
2022

Dr. Leo G Cigarroa High School
Laredo, TX
2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Conflict resolution

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Coquette Sweets
01.2025 - Current

Server

Colmena Bar & Grille
07.2024 - 01.2025

Bartender / To Go

Cheddars Stratch Kitchen
03.2022 - 11.2023

Laredo CHI Academy

Dr. Leo G Cigarroa High School
Crystal Gutierrez