Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Hope

408 Park St.

Summary

Dynamic cake decorator with expertise in custom designs and airbrushing techniques, honed at Walmart. Proven ability to enhance customer satisfaction through effective consultations and precise execution. Committed to food safety and maintaining a clean workspace, while fostering teamwork to boost efficiency and meet client expectations. Reliable and detail-oriented professional.

Overview

9
9
years of professional experience

Work History

Cake Decorator

Homeland Grocery
Pryor, OK
04.2026 - Current
  • Decorated cakes using various techniques to enhance aesthetic appeal.
  • Collaborated with team members to fulfill customer orders efficiently.
  • Maintained cleanliness and organization of decorating station and tools.
  • Assisted in inventory management of baking supplies and ingredients.
  • Ensured compliance with food safety standards during cake preparation.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.

Cake Decorator

Walmart
Tega Cay, SC
04.2023 - 02.2026
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
  • Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.

General Manager

Shoe Department
Muskogee, OK
03.2017 - 02.2022
  • Directed daily operations to enhance store efficiency and customer satisfaction.
  • Fostered a positive work environment through effective communication and staff collaboration.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

License in Cosmetology -

Pryor Beauty College
Pryor, OK
05.2008

High School Diploma -

Jefferson High School
Shenandoah Junction, WV
05.2000

Skills

  • Cake decoration
  • Food handling safety
  • Precise Hand-eye coordination
  • Custom cake consultations
  • Stock rotation
  • Food production
  • Airbrushing techniques
  • Visual merchandising
  • Continuous learning and adaptation
  • Reliable and responsible
  • Customer service

Timeline

Cake Decorator

Homeland Grocery
04.2026 - Current

Cake Decorator

Walmart
04.2023 - 02.2026

General Manager

Shoe Department
03.2017 - 02.2022

License in Cosmetology -

Pryor Beauty College

High School Diploma -

Jefferson High School