Crystal Huff
Buffalo,MO
Summary
Dynamic Licensed Claims Adjuster with a proven track record at Compass Adjusting Services, excelling in claims investigation and customer service. Successfully led QA operations during the 2024 hurricane season, training teams to ensure compliance and quality. Recognized for identifying potential fraud, safeguarding company assets while maintaining professionalism in challenging situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Claims Adjuster
Compass Adjusting Services
01.2022 - 08.2025
- Maintained compliance with state regulations through continuing education courses and adherence to established procedures.
- Managed high caseloads, prioritizing claims for efficient processing.
- Enhanced company reputation by demonstrating professionalism and empathy during interactions with policyholders in difficult situations.
- Identified potential fraud cases through keen attention to detail during investigations, protecting the company from financial loss.
- Led QA operations through the 2024 hurricane season, training and managing teams of 35 to maintain compliance, quality, and service continuity during high-pressure environments.
Education
GED -
Neosho Community College
Ottawa KansasNo Degree - Texas All Lines Insurance Adjuster
2021 Training Live Experience Online Training
Online01-2023
Medication Aid License -
Kansas University
Lawnrece Ks01-2016
Skills
- Claims investigation
- Policy interpretation
- Insurance regulations
- Customer service
Accomplishments
Rebuilt carrier packets to streamline processes and ensure compliance, earning promotion to Team Lead; held leadership role for 2 years overseeing training and performance of 35 team members.
Certification
- Licensed All Lines Claims Adjuster - Current
- Licensed in Florida, Texas, SC, NC, Georgis, Kansas, Missouri and Arkansas.
- Certified Wild Mushroom Identifier – Missouri Mycology Association.
Languages
English
Full Professional
Timeline
Licensed Claims Adjuster
Compass Adjusting Services
01.2022 - 08.2025
GED -
Neosho Community College
No Degree - Texas All Lines Insurance Adjuster
2021 Training Live Experience Online Training
Medication Aid License -
Kansas University
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