Summary
Work History
Education
OfficeManager

Crystal Jackson

Nampa,ID

Summary

Dynamic Office Manager with extensive experience, showcasing a multifaceted skill set beyond traditional office management. Proficient in payroll, human resources, bookkeeping, accounts payable and receivable; effectively streamlining operations and enhancing financial accuracy. Proven track record of managing diverse responsibilities while fostering a collaborative work environment. Committed to driving efficiency and supporting organizational goals through strategic oversight and attention to detail.

Work History

Office Manager

G&B Redi-Mix, LLC
Nampa, ID
  • Oversaw HR functions including hiring paperwork, onboarding, employee records, and policy compliance
  • Process payroll accurately and on time, including taxes, deductions, and benefits
  • Manage daily office operations, ensuring smooth workflow and administrative efficiency
  • Maintain general ledger, reconcile bank statements, and prepare financial reports
  • Handle accounts payable and receivable, invoicing, and expense tracking
  • Administer employee benefits and assist with open enrollment
  • Ensure compliance with labor laws, company policies, and confidentiality standards
  • Serve as primary point of contact for employees, vendors, and external partners
  • Managed Fleet Registration, Insurance Permits, Oregon fuel tax, 2290, Inventory/Fuel Reports and Costs
  • Customer Account creation, maintenance, billing, invoicing

Billing Dept

Track Utilities
Meridian, ID
  • Enter and update work orders accurately in company systems
  • Prepare and process invoices based on completed work orders
  • Verify pricing, labor hours, and materials for billing accuracy
  • Job Site documentation and picture file
  • Coordinate with field staff and management to resolve discrepancies
  • Maintain organized digital and physical records for audits and reporting

Job Coordinator

Interior Worx
Meridian, ID
  • Communicate with builders, vendors, subcontractors, and technicians
  • Schedule installations, inspections, and service dates
  • Track job progress, material availability, and completion timelines
  • Resolve scheduling or documentation issues to avoid delays
  • Create and maintain job files, work orders, scheduling documentation, and confirmed installer job payouts
  • Coordinate new construction projects from job setup through completion
  • Handled home warranty timelines, updates, and resolutions to homeowners
  • Occasionally deliver needed materials on-site for techs and installers

Lead Dispatcher and Scale Operator

Sunroc /Clements Sand & Gravel
Garden City, ID
  • Dispatch aggregate truck fleets according to delivery schedules
  • Accurately operate scale and issue tickets to verify product type, weight, and destination
  • Consistently kept track of materials quantity at various pits
  • Demonstrated conflict resolution skills with customers and drivers by handling escalated situations
  • Coordinate with plant, loader operators, and drivers to maintain efficient flow
  • Conducted weekly driver safety meetings, ensuring compliance with safety, DOT, and company procedures
  • Resolve ticket discrepancies and customer inquiries
  • Maintain organized records for billing and reporting

Education

Medical Assisting - Trade College

AIHT
Boise, ID
05-2003

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