Crystal Jackson
Liberty Regional Medical Center
Hinesville,GA
4
years of professional experience
Motivated and personable Medical Assistant with experience in a multi-physician medical practice and a background in various healthcare environments. Possess exceptional interpersonal relationship and listening skills combined with a passion for helping others and strong focus on providing premium patient care. A detail-oriented and quality-driven team player who strives to complete all assigned duties effectively and efficiently in a fast-paced environment. Known for dedication to providing premium patient care.
Work History
Certified Clinical Medical Assistant
4 Years- Complete screening of patients to include recording chief complaint, blood pressure, pulse, respirations, temperature, height, weight, EKGs, and other moderately complex tests based on patient presentation in office.
- Obtain urine samples, performs urine dipstick, finger sticks for blood glucose, inputs lab requests in the appropriate medical database system.
- Assisted healthcare providers during examinations and procedures, enhancing patient care experiences.
- Assist providers with in-clinic procedures, prepares and positions patient, prepares instruments and supplies, hands supplies to provider and cleans instruments according to instructions for use.
- Trained new staff on clinical protocols and office procedures to promote operational efficiency.
- Implemented infection control measures, improving safety standards within the clinical environment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
Certified Medical Assistant Externship
1 Month- Completed 225 hours of rigorous externship. Served as a key member of the healthcare team for a busy family medical practice. Assisted MD and NP team in ensuring optimal patient care and smooth daily functioning of office. Efficient handling of administrative duties that allowed doctor and nurse to focus on the health concerns of their patients. Demonstrated proficiency in triaging patients, as well as, in performing venipunctures, injections, various diagnostic procedures, and ancillary tests (e.g., EKGs, urinalysis).
Education
Medical Assisting Diploma
Medical Front Office Assistant
Medical Coding/Insurance Data
Health Care Assistant
Phlebotomy Tech
High School Diploma
Skills
Medical Office Administration
Patient Relationship Building
Process Improvement
Health and Safety Management
HIPAA compliance
Specimens collection and processing
Clinical documentation
Medication administration
Time management
Verbal and written communication
Phlebotomy
Compassionate
Timeline
Certified Clinical Medical Assistant
Liberty Regional Medical Center
08.2022 - CurrentRead More
Certified Medical Assistant Externship
Liberty Regional Medical Center, Primary Care
06.2022 - 07.2022Read More
Heartsaver First Aid CPR AED Certification
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Savannah Technical College
Medical Assisting Diploma
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Savannah Technical College
Medical Front Office Assistant
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Savannah Technical College
Medical Coding/Insurance Data
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Savannah Technical College
Health Care Assistant
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Savannah Technical College
Phlebotomy Tech
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McIntosh County Academy
High School Diploma
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