Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Workauthorization
Timeline
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Crystal Johnson

Crystal Johnson

Austin,TX

Summary

I'm a hardworking, persisten, reliable, and studying Human Resources Management/Personnel Administration. I'm interested in poetry and enjoy listening to smooth jazz in my free time

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Wood Spring Suites Hotel
07.2023 - Current
  • Greet all guests and assist them with check-in and check-out.
  • Maintain a positive attitude and friendly demeanor.
  • Respond to all guest questions and requests.
  • Answer and forward phone calls.
  • Manage guest bookings and reservations.
  • Keep a tidy and orderly workspace.

Courier/Delivery Driver

Cartage
06.2023 - 07.2023
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Front Desk Agent

Comfort Suites
08.2022 - 05.2023
  • Greet all guests and assist them with check-in and check-out.
  • Maintain a positive attitude and friendly demeanor.
  • Respond to all guest questions and requests.
  • Answer and forward phone calls.
  • Manage guest bookings and reservations.
  • Keep a tidy and orderly workspace.
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Cashier/Customer Service

Now Save
05.2019 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Nursing Assistant

Avalon Nursing Home
10.2018 - 04.2019
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Education

High school diploma -

Bastrop High School
Bastrop, LA
11.2019

Skills

Order Delivery

Telephone Skills

Safety Standards

English Language

Defensive Driving

Loading And Unloading

Assembly Lines

Food Services

Material Handling

Good Driving Record

Basic Writing

Basic Reading

Verbal Communication Skills

Mobile Devices

Sorting

Warehouse Operations

Order Fulfillment

Order Picking

Packaging And Labeling

Palletizing

Warehousing

Organizational Skills

Nursing Homes

Companionship

Caregiving

Patient Assistance

Compassion

Basic Patient Care

Certified Nursing Assistant (CNA)

Troubleshooting (Problem Solving)

Shipping And Receiving

Honesty

Greeting Customers

Problem Solving

Cashiering

Cleanliness

Valid Driver's License

Self-Motivation

Strong Work Ethic

Cash Register

Reservations

Data Entry

Communication

Certification

Drivers License 07/29/2024- 09/14/2030

Personal Information

Willing To Relocate: Anywhere

Workauthorization

Authorized to work in the US for any employer

Timeline

Front Desk Agent

Wood Spring Suites Hotel
07.2023 - Current

Courier/Delivery Driver

Cartage
06.2023 - 07.2023

Front Desk Agent

Comfort Suites
08.2022 - 05.2023

Cashier/Customer Service

Now Save
05.2019 - 08.2022

Nursing Assistant

Avalon Nursing Home
10.2018 - 04.2019

High school diploma -

Bastrop High School

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Crystal Johnson