Crystal Miller-Ellison
Sanford,FL
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Proven ability to engage guests and ensure order accuracy in high-volume settings. Adept at collaborating with teams to enhance dining experiences while maintaining cleanliness standards and fostering positive relationships with customers.
Overview
13
13
years of professional experience
Work History
Server
Texas Roadhouse
Sanford, FL
01.2024 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Assisted with setting up dining areas, ensuring cleanliness and readiness for guests.
- Collaborated with kitchen staff to deliver accurate orders in a timely manner.
- Learned menu items and daily specials to effectively communicate options to customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
In-Home Nanny
Yaniry Tejada
Sanford, FL
05.2020 - 01.2024
- Provided attentive, personalized care for children, ensuring safety and well-being in home environment.
- Developed engaging educational activities that promoted cognitive and social development in young children.
- Managed daily schedules, including meal planning and transportation to extracurricular activities, enhancing time management skills.
- Fostered positive relationships with families through effective communication and adaptability to individual needs.
- Organized playdates and community outings, encouraging social skills development and peer interaction opportunities.
- Maintained a clean and organized environment, ensuring compliance with safety standards for childcare settings.
- Assisted in homework completion and academic support, reinforcing learning objectives outside of formal education settings.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
- Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
Assistant Preschool Teacher
Holy Cross Academy
08.2018 - 03.2020
- Assisted in implementing daily lesson plans to enhance student engagement and foster learning.
- Supported classroom management by maintaining a positive environment conducive to child development.
- Collaborated with lead teacher to prepare educational materials and organize classroom activities.
- Monitored student progress and provided feedback to promote individual growth and skill acquisition.
- Facilitated communication between parents and staff to address concerns and share developmental updates.
- Implemented safety protocols during activities, ensuring a secure space for all children.
- Engaged in professional development workshops to refine teaching techniques and improve classroom strategies.
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
- Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
Dental Assistant
Dr. Harmini Sidhu
Orlando, FL
10.2012 - 2016
- Assisted dentists during procedures, ensuring optimal patient comfort and care.
- Managed patient scheduling and follow-up appointments to enhance office efficiency.
- Sterilized instruments and maintained cleanliness of treatment areas to adhere to safety standards.
- Educated patients on oral hygiene practices, contributing to improved dental health outcomes.
- Collaborated with dental team to prepare treatment rooms and aid in procedure setup.
- Implemented inventory control measures for dental supplies, reducing waste and costs.
- Developed patient education materials, improving understanding of treatment options and procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Education
Dental Assistant Certification, Radiology - Dental Assistant
G.O.D.A.S
Orlando, FLHigh School Diploma - Computer Programming
Gateway High
Kissimmee, FL05.2001
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
Timeline
Server
Texas Roadhouse
01.2024 - Current
In-Home Nanny
Yaniry Tejada
05.2020 - 01.2024
Assistant Preschool Teacher
Holy Cross Academy
08.2018 - 03.2020
Dental Assistant
Dr. Harmini Sidhu
10.2012 - 2016
Dental Assistant Certification, Radiology - Dental Assistant
G.O.D.A.S
High School Diploma - Computer Programming
Gateway High