Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Crystal Mitchell

College Station,TX

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

20
20
years of professional experience
1
1
Certification

Work History

General Manager

Cotton Patch Cafe
College Station, TX
11.2018 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Consistently remain in the top five amongst the whole company for hitting all of our targets for labor, sales growth, operational purchasing, and employee retention.
  • Named best in our region in 2022.
  • Certified for training other managers for our region.
  • Always traveling to other locations within our region to help when needed.
  • Currently running our College Station and Spring location.

Manager/Server/Bartender

Yankee's Tavern & Grill
Anderson, TX
02.2004 - 04.2009
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Established and maintained effective communication with staff members to ensure efficient operations.

Education

High School Diploma -

Iola High School
Iola, TX
05.2000

Skills

  • Loss Prevention
  • Branding
  • Business Administration
  • Advertising and Marketing
  • Customer Relationship Management
  • Staff Supervision
  • Operations Oversight
  • Expense Control
  • Customer Retention
  • Schedule Management
  • Supervision and Training
  • Purchasing and Planning
  • Problem Resolution
  • Staff Development
  • Administrative Skills
  • Performance Evaluations

Accomplishments

  • I started as a shift lead with this company, and was promoted to assistant within two months. It was a month after that, that I was promoted to General Manager. I have been successfully been running my own store every since. I rarely miss targets, and am always willing to learn and grow to my maximum potential.

Certification

  • Manager Food Handlers
  • TABC certified

References

References available upon request.

Timeline

General Manager

Cotton Patch Cafe
11.2018 - Current

Manager/Server/Bartender

Yankee's Tavern & Grill
02.2004 - 04.2009

High School Diploma -

Iola High School

Similar Profiles

CREATE PROFILE
Crystal Mitchell