Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
25
25
years of professional experience
Work History
Delivery Driver
FedEx
11.2022 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Expedited deliveries to meet customer deadlines and requirements.
Delivery Driver
Amazon
10.2020 - 10.2022
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for deliveries.
QA Technology / Data Entry
Hankook Tire
10.2018 - 03.2020
Review and check applications of chemical testing and supporting documents
Code and process control specifications with die test
Scan documents into database
Maintain complete activity logs and prepare reports
Data Entry clerk / QA Specialist
Grupo Antolin
10.2009 - 10.2018
Prepared documents for data entry
Verified, updated and corrected source documents
Entered data into designated database and forms
Checked printouts and performed statistical checks for accuracy
Recorded all tasks and activities
Prepared and submitted reports
Routed data to appropriate staff
Researched and retrieved requested data
Performed daily control functions
Front Desk / Medical Receptionist
Dr Stephen Densen Podiatry
08.1999 - 02.2008
Greet and check-in patients, and collect personal, medical, and insurance information
Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers
Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
Collected patient co-payments and recorded payment transactions; obtained third-party payer authorization for services provided and communicated outstanding balances to insurance companies and patients
Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms
Education
Personal Training / Nutrition Specialist - Certified Personal Trainer, Certified Sports Nutritionist, Certified BodyBuiding Specialist, CPR Certified
ISSA
Clarksville, TN
02.2018
Skills
Customer Service
Microsoft Office (Word, Excel, Outlook)
Typing skills 50 WPM
Use of office equipment
Multi-line phone systems
Verbal and written communication
Multitasking
Quality Assurance
Valid Driver's license
Customer service
Loading and unloading
GPS and route planning
Clean driving record
GPS navigation
Heavy lifting
Order picking and processing
Timeline
Delivery Driver
FedEx
11.2022 - Current
Delivery Driver
Amazon
10.2020 - 10.2022
QA Technology / Data Entry
Hankook Tire
10.2018 - 03.2020
Data Entry clerk / QA Specialist
Grupo Antolin
10.2009 - 10.2018
Front Desk / Medical Receptionist
Dr Stephen Densen Podiatry
08.1999 - 02.2008
Personal Training / Nutrition Specialist - Certified Personal Trainer, Certified Sports Nutritionist, Certified BodyBuiding Specialist, CPR Certified
Senior Network Communication Systems Specialist at United States Army, Active DutySenior Network Communication Systems Specialist at United States Army, Active Duty