Crystal Patry
Roosevelt ,UT
Summary
Dynamic and dedicated professional with extensive experience in customer service at Frontier Grill. Proven ability to excel in fast-paced environments, showcasing strong multitasking and cash handling skills. Committed to enhancing guest satisfaction through attentive service and effective team collaboration, consistently delivering high-quality experiences.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Waitress/hostess
Frontier Grill
Roosevelt, UT
02.2019 - 01.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered phone calls to take orders, give information and document reservations.
- Backed up servers by checking on tables and retrieving items for guests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Hotstuff
Food Service
10.2017 - 02.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier
Top Stop
Roosevelt
12.2014 - 05.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Bakery
Stewarts
Roosevelt, UT
05.2011 - 05.2014
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Cashier/stalker
MAVERICK
Roosevelt, UT
01.2009 - 05.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Cook/cashier/waitress
Randlett Merc
Randlett, UT
03.2007 - 05.2008
Food Runner
Mcdonalds
Roosevelt, Utah
07.2002 - 07.2003
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Education
Highschool Diploma -
Union High School
Roosevelt05.2004
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Cash handling
Certification
I have my food handlers license currently
I have my alcohol license currently
Timeline
Waitress/hostess
Frontier Grill
02.2019 - 01.2025
Hotstuff
Food Service
10.2017 - 02.2019
Cashier
Top Stop
12.2014 - 05.2016
Bakery
Stewarts
05.2011 - 05.2014
Cashier/stalker
MAVERICK
01.2009 - 05.2010
Cook/cashier/waitress
Randlett Merc
03.2007 - 05.2008
Food Runner
Mcdonalds
07.2002 - 07.2003
Highschool Diploma -
Union High School