Crystal Portillo
Fort Davis,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Carpenter Real Estate/Legacy Broker Group
Alpine , Texas
03.2022 - 07.2024
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Directed customer inquiries to appropriate department personnel.
- Handled incoming calls and directed callers to appropriate employee.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed office supplies inventory and placed orders when necessary.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Scanning Coordinator
Porters Thriftway
Alpie , Texas
05.2005 - 02.2022
- Guided employees in handling difficult or complex problems.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Resolved issues related to scanning processes, such as image quality or file formats.
- Addressed pricing discrepancies by researching original price and fixing inaccurate information.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Oversaw production staff responsible for performing daily scanning activities.
- Greeted customers and delivered excellent customer service to promote sales and repeat business.
- Completed price changes and maintained proper signage for product displays.
- Conducted price audit scans and documented results in software.
Education
Alpine High School
Alpine, TXSkills
- Filing
- Scheduling
- Office administration
- Strategic planning
- Database management
- Customer service
- Spreadsheet management
- Social media and promotions
Certification
- Tabc
- Food Handlers
- Notary
Timeline
Administrative Assistant
Carpenter Real Estate/Legacy Broker Group
03.2022 - 07.2024
Scanning Coordinator
Porters Thriftway
05.2005 - 02.2022
Alpine High School