Crystal Ramirez
Fontana,CA
Summary
Accountant and Contract Administrator with over 9 years of comprehensive experience in managing financial operations and contract administration. Proficient in Sage, QuickBooks, Tekla, Oracle etc. Along with being bilingual in Spanish. Experienced and demonstrating strong skills in data entry, bank reconciliation, and structural steel management. Known for meticulous attention to detail and a proven track record of enhancing business processes; consistently seeks opportunities to leverage expertise in financial management for organizational growth.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
12
12
years of professional experience
Work History
Administrative Assistant AP
Henkels & McCoy West
04.2026 - Current
- Assisted in preparing reports and presentations using Excel, & Monthly Statements
- Facilitated communication between departments to streamline operations.
- Managed high-volume invoice processing efficiently, maintaining a consistent record of timely payments.
- Organized and maintained filing systems, ensuring easy access to documents.
- Processed incoming mail and correspondence with prompt attention to details.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Managed invoice processing and payment approval workflows for accuracy and timeliness.
Change Order Specialist
Upland Contracting Inc.
06.2025 - 03.2026
- Collaborated with cross-functional teams to ensure timely order fulfillment.
- Monitored product availability and coordinated restocking efforts.
- Resolved order discrepancies by analyzing data and implementing corrective actions.
- Streamlined order processing procedures to enhance efficiency and accuracy.
- Transformed customer service experience by consistently providing prompt responses to inquiries via email or phone calls ensuring all concerns are addressed immediately.
- Provided logistical support by sourcing and managing materials for construction activities.
- Interacted daily with various project managers, subcontractors, and municipal inspectors to complete construction projects.
- Studied plans for each job to gain understanding of materials, tools and work required.
- Assisted in performing quality control checks on completed work, ensuring that projects met or exceeded clients'' expectations and industry standards.
Accountant / Controller
A&E Steel, Inc.
05.2022 - 02.2025
- Balanced multi-project business licenses, ensuring compliance and timely submissions.
- Manage structural steel procurement, optimizing cost and delivery schedules.
- Utilize Sage and QuickBooks for precise payroll and expense tracking.
- Collaborate with contractors and vendors, enhancing project efficiency.
- Managed billing processes, ensuring timely submission of AIA invoices, which improved cash flow and strengthened client relationships.
- Maintained precise inventory records and organized engineering layouts, ensuring streamlined operations and timely equipment orders.
- Arranged communication between general contractors and vendors, fostering collaboration and clarity across multiple projects.
- Provided essential support to project teams through effective data entry and document management, facilitating smooth project execution.
- Streamlined accounts payable processes, ensuring timely vendor payments and improving supplier relationships.
- Coordinated with project teams to enhance communication and resolve billing discrepancies, fostering a unified approach.
- Implemented automated invoice processing, significantly reducing manual errors and expediting payment cycles.
- Managed detailed expense comparisons against bank statements, leading to enhanced financial accuracy and informed budgeting decisions.
- Streamlined payroll processing through automated systems, reducing processing time and enhancing employee satisfaction with timely payments.
- Administered thorough audits of payroll data, identifying discrepancies and implementing corrective measures that increased financial integrity.
- Provided training and support to team members on payroll software, enhancing overall team proficiency and improving daily operations.
- Developed comprehensive expense tracking methods, leading to noticeable results in financial accuracy and informed budgeting decisions.
- Prepared and analyzed financial statements to ensure accuracy and compliance with regulations.
- Managed accounts payable and receivable processes to maintain healthy cash flow.
- Handled day-to-day accounting processes to drive financial accuracy.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
Accountant
Rhino Alignment & Repair Shop
01.2022 - 10.2022
- Managed inventory setup, enhancing operational efficiency and accuracy.
- Developed accounting software, streamlining financial processes.
- Integrated business bank accounts, improving financial oversight.
- Enhanced sustainability measures, ensuring operational continuity.
- Executed data entry and invoicing, maintaining precise records.
- Linked business bank accounts to streamline transaction tracking, resulting in faster reconciliation and better financial oversight.
- Maintained organized records and handled data entry, ensuring timely processing of invoices and enhancing team collaboration.
Administrative Assistant
PRIME STEEL, INC.
01.2017 - 06.2019
- Managed front desk, assisting clients and vendors, enhancing customer experience.
- Processed data entry and communications, improving workflow efficiency.
- Handled inventory and equipment orders, ensuring project readiness.
- Managed accounts receivable and payables, maintaining financial accuracy.
- Organized mail and documents, streamlining office operations.
- Analyzed monthly expenses against bank statements, ensuring financial integrity and identifying discrepancies for timely resolution.
Customer Service
BOOMY FASHION
05.2016
- Sales Representative, Greeting and Assisting Customers
- Crew Manager, Trained New Team Members
- Updated system and Inventory, Checked off Shipments by Tagging Clothing
- Analyzed sales patterns and customer feedback to refine product offerings, resulting in noticeable gains in customer satisfaction and sales volume.
Sales Representative
FOREVER 21
01.2015 - 02.2016
- Greeted clients, boosting sales through personalized service and product knowledge.
- Assisted customers with clothing and accessories, enhancing shopping experience.
- Managed inventory and organized sales floor, improving visual appeal and efficiency.
- Streamlined dressing room organization, ensuring a seamless customer experience.
- Processed transactions accurately using point-of-sale systems.
- Addressed customer inquiries and resolved issues promptly, fostering a positive shopping experience.
File Coordinator
CALIFORNIA BROKER ESCROW
05.2014 - 09.2015
- Responsible for Filing and Managing Files, Folders and Manual Records
- Input Data in the system, Removing Outdated Records and Updated logs
- Offices duties, Such as Photocopy, Faxing, mailing and E-mails
- Interactions with the Public Advertising Events
- Phone Calls, Wordbook, Quickbooks, Excel
- Assisted clients in understanding escrow processes, enhancing customer satisfaction and trust.
- Coordinated escrow transactions to ensure timely completion and compliance with regulations.
Education
High School Diploma -
Whittier High School
05-2014
BBA -
DeVry University
02-2027
Skills
- Bilingual Spanish
- Customer Service
- Multi-Tasking
- Computer Skills
- OSHA10
- Accounting
- ProCore
- Payroll
- Sage
- Structural Steel
- QuickBooks
- Tekla
- Data Entry
- Project Coordination
- Bank Reconciliation
- Oracle
- Office administration
- Critical thinking
- Microsoft Office Suite
Languages
English
Spanish
Timeline
Administrative Assistant AP
Henkels & McCoy West
04.2026 - Current
Change Order Specialist
Upland Contracting Inc.
06.2025 - 03.2026
Accountant / Controller
A&E Steel, Inc.
05.2022 - 02.2025
Accountant
Rhino Alignment & Repair Shop
01.2022 - 10.2022
Administrative Assistant
PRIME STEEL, INC.
01.2017 - 06.2019
Customer Service
BOOMY FASHION
05.2016
Sales Representative
FOREVER 21
01.2015 - 02.2016
File Coordinator
CALIFORNIA BROKER ESCROW
05.2014 - 09.2015
High School Diploma -
Whittier High School
BBA -
DeVry University