Crystal Rodriguez
Downey,CA
Summary
Organized Surgery Scheduler with professional experience in medical settings. Possess strong communication skills needed to coordinate surgical procedures, manage patient records, and liaise between medical personnel. Known for accuracy, discretion with confidential information, and ability to thrive in high-pressure environments. Previous roles have resulted in improved efficiency and smooth running of surgical units due to careful scheduling and coordination efforts. Seeking a position as a Diagnostic Medical Sonographer where I can use my strengths to add to a motivated team.
Overview
12
12
years of professional experience
Work History
Surgery Scheduler
Kaiser Permanente
Downey
04.2017 - Current
- Reviewed daily reports on pending cases, cancellations, and no shows in order to make adjustments as needed.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Collaborated with other hospital personnel to coordinate resources for optimal patient flow during surgery scheduling processes.
- Located scheduling barriers and implemented appropriate solutions.
- Gathered current medical information and reviewed histories to gather details for surgeons.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Communicated with patients with compassion while keeping medical information private.
Ward Clerk
Kaiser Permanente
Anaheim, California
11.2013 - 04.2017
- Managed confidential information with discretion and in accordance with HIPAA guidelines.
- Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
- Prepared discharge summaries upon completion of a patient's stay in the facility.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Ordered and maintained supply inventory for medical office.
- Maintained a clean and organized front desk and reception area.
- Provided patient information to facilitate timely admissions and discharges.
- Transcribed doctors' orders, including medication and lab test requests.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
Education
BLS Certificate -
Training Solutions
Montebello, CA11-2024
High School Diploma -
Richard Gahr High School
Cerritos, CA06-2012
Skills
- Time management
- Critical thinking
- Multitasking Abilities
- CPR certified
- Problem-solving abilities
- Customer service
- Flexible and adaptable
Timeline
Surgery Scheduler
Kaiser Permanente
04.2017 - Current
Ward Clerk
Kaiser Permanente
11.2013 - 04.2017
BLS Certificate -
Training Solutions
High School Diploma -
Richard Gahr High School