Crystal Saylor
Sales - National Account Manager (remote)
Perrysburg,OH
Summary
Dynamic Account Manager with a proven track record at Burkett Restaurant Equipment & Supplies, excelling in customer relationship building and exceptional negotiation skills. Successfully expanded the client base and enhanced account retention through offering tailored solutions, driving significant revenue growth while maintaining high client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager, Inside Sales
Burkett Restaurant Equipment & Supplies
11.2019 - Current
- Developed and implemented sales strategies to increase revenue.
- Expanded client base through targeted prospecting and effective lead generation efforts.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
- Maintained a high level of product knowledge, enabling confident and informed sales presentations to potential clients.
- Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
- Oversaw contract negotiations, ensuring mutually beneficial terms were agreed upon between the company and clients.
- Effectively resolved escalated client issues in a timely manner while maintaining positive working relationships.
- Collaborated closely with cross-functional teams to ensure seamless service delivery for clients.
- Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
- Delivered informative product demonstrations to prospective clients, showcasing the value of our offerings in meeting their specific needs.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Strategically prioritized workload based on account size, potential revenue gains, or risk factors affecting success.
- Prepared sales presentations for clients showing success and credibility of products.
Skills
Customer Relationship Building
Certification
CFSP
Timeline
Account Manager, Inside Sales
Burkett Restaurant Equipment & Supplies
11.2019 - Current