Crystal Sonnier
Restaurant server
Sulphur,LA
Summary
Hardworking server deeply familiar with FOH and BOH operations. Hardworking collaborator with 20+ years of experience providing exceptional customer service and food service to attain highest level of guest satisfaction.
Strong work ethic, adaptability and exceptional communication skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Restaurant Server
Olive Garden Restaurant
Lake Charles, LA
08.2022 - 05.2024
- Greeted customers promptly, courteously, and professionally.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Processed payments from customers using cash registers or POS systems.
- Managed multiple tasks simultaneously while providing excellent customer service.
Manager
SUBWAY®Restaurants
Sulphur, LA
10.2018 - 02.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Did all inventory counts and truck orders.
- Handled scheduling for multiple stores.
Education
High School Diploma -
Lagrange High School
Lake Charles, LA05-2020
Skills
- High-volume dining
- Order Taking
- Menu Memorization
- Point of Sale (POS) system operations
- Safe Food Handling
- Customer Satisfaction
- Detail Oriented
- Efficient service
- Payment Processing
- Cash Handling
Quote
Knowledge is Power.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Restaurant Server
Olive Garden Restaurant
08.2022 - 05.2024
Manager
SUBWAY®Restaurants
10.2018 - 02.2022
High School Diploma -
Lagrange High School
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