Crystal Taylor Harris
College Station,TX
Summary
Detail-oriented operations leader with experience in banking, collections, and office administration. Skilled in financial accounting, cash control, document management, and customer relations. Known for maintaining accurate records, protecting sensitive information, and supporting efficient daily operations all with a positive and friendly demeanor towards both co-workers and customers
Overview
19
19
years of professional experience
Work History
Office Manager /Collection Technician
Any Time Analysis
La Grange, Texas
11.2007 - 11.2018
- Multitasked a one-man operation; duties included any and all of the administrative operations, from filling the big water jug to maintaining government documentation.
- Executed in-office and on-site drug, alcohol, and DNA collections with precision and attention to detail.
- Reported results to employers, local governments, and private clients.
- Ensured compliance with HIPAA, OSHA, and DOT regulations to maintain safety and privacy standards.
- Provided 24/7 on-call availability, ensuring timely response to urgent collection needs, including holidays.
Bank Teller / Loan Officer
Woodforest Bank
Warrensburg, Missouri
01.2002 - 01.2004
- Processed customer deposits and withdrawals, balancing cash drawer daily to ensure accurate financial reporting.
- Complied with bank policies, cash control standards, and fraud prevention steps.
- Explained loan products, rates, and terms to branch customers.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
District Manager
Check Into Cash
Warrensburg, Missouri
01.2000 - 01.2002
- Managed 8 payday loan stores
- Opened and closed accounts
- Maintained financial contracts and records
- Collected many various reports both daily and weekly.
- Compiled district reports for the Regional Manager.
- Oversaw bank account deposits and withdrawals to ensure accurate financial tracking.
- Took responsibility for large amounts of in-house cash.
- Ensured a safe environment to both employees and customers.
- Managed delinquent accounts through field collections to recover outstanding debts.
Education
High School Diploma -
Warrensburg High School
Warrensburg, MO05-1998
Skills
- Office administration
- Branch operations
- Staff management
- Financial accounting
- Account reconciliation
- Payroll and budgeting
- Customer relations
- Document management
Timeline
Office Manager /Collection Technician
Any Time Analysis
11.2007 - 11.2018
Bank Teller / Loan Officer
Woodforest Bank
01.2002 - 01.2004
District Manager
Check Into Cash
01.2000 - 01.2002
High School Diploma -
Warrensburg High School