Summary
Overview
Work History
Education
Skills
Timeline
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CRYSTAL THOMPSON-JACKSON

Sunrise,FL

Summary

Accountant, with experience in various facets of accounting, project coordination and customer service. Proven expertise in accounting processes, systems oversight and compliance reporting. Extensive software proficiency covering wide variety of applications, and talent for quickly mastering technology. Enthusiastic, voracious learner, eager to meet challenges and quickly assimilate new concepts. Competent and detail-oriented professional well-versed in accounts payable and receivable management, financial forecasting, budgets, and payroll. Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with solid foundation of trustworthy and dependable performance.

Overview

14
14
years of professional experience

Work History

Customer Relations Specialist

Orkin Pest Control
06.2022 - 10.2024
  • Processed and submitted accurate invoices while following up on outstanding payments and resolving billing discrepancies to ensure timely collections.
  • Communicated effectively with clients regarding billing inquiries and collection activities, fostering strong relationships and trust.
  • Collaborated with cross-functional teams to assist with month-end closing, reporting, and ensure the accuracy of financial data.
  • Set up and audited new and existing accounts, ensuring all changes are accurately reflected and maintained within the customer database.
  • Utilized Microsoft Excel and other software to track client services and activity, while identifying customer concerns and evaluating their needs for continuous improvement.

Accounting Assistant

Universal Uniforms Wholesale
07.2015 - 06.2022
  • Assisted senior accountants by generating payment vouchers, reconciling ledgers, and ensuring accurate processing of cash and cheque transactions daily.
  • Managed the updating of purchase ledgers by entering invoices, reconciling statements, and facilitating timely payments to suppliers, enhancing financial accuracy.
  • Oversaw and approved various payment methods, including wire transfers and intercompany transactions, ensuring compliance with financial regulations.
  • Utilized Excel to track payments, generate reports, and analyze budgeting versus actual income and expenses, improving data accuracy and reporting efficiency.
  • Supported year-end financial processes, including 1099 reporting and maintenance of W-9 files, while reviewing and verifying transaction reports, and journal entries for accuracy.

Accounts Payable/Receivable Specialist

International Cleaning Corp.
06.2010 - 07.2015
  • Verified and documented customer and payment information, ensuring accuracy while preparing invoices, shipping documents, and contracts for seamless transactions.
  • Collected essential customer details, including names, addresses, and billing information, to facilitate accurate order processing and payment collection.
  • Reconciling financial statements and forecasts while maintaining organized files for accounts, enhancing accuracy and financial oversight.
  • Researched payment discrepancies and collected missing invoices through analysis of monthly reports, ensuring timely and accurate accounting operations.
  • Conducted detailed analysis and summary of weekly financial reports for management review of revenue and cash flow, while identifying and executing necessary accounts receivable clearing adjustments.

Education

High School Diploma -

Piper High School
Lauderhill, FL
06.2004

Skills

  • Microsoft Office
  • QuickBooks
  • Client Relationship Management
  • Accounts Payable Processing
  • Preparation of Financial Reports
  • Financial Account Reconciliation
  • Financial Transaction Oversight
  • Optimized Task Management
  • Vendor Account Management
  • Financial Accounts Auditing
  • NetSuite
  • SAP

Timeline

Customer Relations Specialist

Orkin Pest Control
06.2022 - 10.2024

Accounting Assistant

Universal Uniforms Wholesale
07.2015 - 06.2022

Accounts Payable/Receivable Specialist

International Cleaning Corp.
06.2010 - 07.2015

High School Diploma -

Piper High School

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