Crystal Tyquiengco
Deming
Summary
Dynamic leader and skilled cashier with proven expertise in customer service and cash handling, honed at Walmart and Petro/TA. Excelled in boosting team performance and customer satisfaction through effective training and conflict resolution. Proficient in software, demonstrating a strong work ethic and integrity. Achieved positive feedback by prioritizing professionalism and courtesy.
Overview
17
17
years of professional experience
Work History
Cashier
Walmart
06.2023 - 10.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Cashier
Peppers Supermarket
02.2022 - 05.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
Team Leader
Walmart
02.2014 - 03.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Assistant General Manager
Petro/TA
02.2008 - 01.2014
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Education
Criminal Justice
Western New Mexico University
Deming, NMHigh School Diploma -
Deming High School
Deming, NM05.1999
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
- Professionalism and courtesy
- Conflict resolution
- Records maintenance
- Proficient in software
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Walmart
06.2023 - 10.2024
Cashier
Peppers Supermarket
02.2022 - 05.2023
Team Leader
Walmart
02.2014 - 03.2020
Assistant General Manager
Petro/TA
02.2008 - 01.2014
Criminal Justice
Western New Mexico University
High School Diploma -
Deming High School
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