Crystal Updike
Waynesboro,VA
Summary
Hardworking and passionate job seeker eager to secure entry-level position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Sales Associate
Old Navy
07.2021 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Retail Sales Associate
Walgreens
02.2018 - 09.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Apartment Leasing Consultant
May G. Hall Rentals
06.2007 - 06.2015
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Managed social media accounts showcasing community features, amenities, and events that attracted potential renters'' attention.
Education
Bachelor of Arts - Business Management And Human Resources
Virginia Tech
Blacksburg, VA05.2002
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Goal-Oriented
- Cash Handling
- Phone and Email Etiquette
Timeline
Sales Associate
Old Navy
07.2021 - Current
Retail Sales Associate
Walgreens
02.2018 - 09.2020
Apartment Leasing Consultant
May G. Hall Rentals
06.2007 - 06.2015
Bachelor of Arts - Business Management And Human Resources
Virginia Tech