Crystal Weiss
Tampa,FL
Summary
Dynamic Food Service Manager with expertise in managing daily operations and motivating teams. Skilled in problem-solving and inventory management, contributing to reduced waste and improved service efficiency. Ready to drive operational excellence and customer satisfaction.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Food Service Manager
Thorntons Gas Station
Tampa, FL
04.2024 - Current
- Managed daily food service operations to ensure compliance with health and safety standards.
- Trained staff on best practices for food preparation and service efficiency.
- Coordinated inventory management, reducing waste through effective stock rotation.
Shift Leader
Thorntons Gas Station
Tampa, FL
01.2022 - 04.2024
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Assistant Manager
Walmart
Largo, FL
01.2012 - 10.2018
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Customer Service Manager
Walmart
Largo, FL
11.2006 - 01.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Walmart
Largo, FL
01.2000 - 11.2006
- Monitored stock levels and reported discrepancies to management for timely restocking.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Clerk
711 Gas Station
Largo, FL
01.1999 - 11.1999
- Processed customer transactions efficiently using point-of-sale systems.
- Monitored store cleanliness and safety protocols to ensure compliance with regulations.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Cashier
Publix
Largo, FL
06.1998 - 12.1998
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balances during shifts.
- Assisted customers with inquiries and product location.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Cashier
Kmart
Largo, FL
01.1998 - 06.1998
- Worked effectively in fast-paced environments.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring positive shopping experiences.
Education
High School Diploma -
Largo Highschool
Largo, FLSkills
- Customer service
- Ordering supplies
- Health inspections
- Staff motivation
Certification
Food protection manger
Timeline
Food Service Manager
Thorntons Gas Station
04.2024 - Current
Shift Leader
Thorntons Gas Station
01.2022 - 04.2024
Assistant Manager
Walmart
01.2012 - 10.2018
Customer Service Manager
Walmart
11.2006 - 01.2012
Sales Associate
Walmart
01.2000 - 11.2006
Sales Clerk
711 Gas Station
01.1999 - 11.1999
Cashier
Publix
06.1998 - 12.1998
Cashier
Kmart
01.1998 - 06.1998
High School Diploma -
Largo Highschool