Crystal Whealton
Camden,NJ
Summary
Dynamic Cashier Team Lead at Family Dollar with a proven track record in enhancing customer satisfaction and driving sales through effective team leadership and problem-solving. Expert in cash handling and store operations, consistently training staff to excel in service delivery while maintaining optimal inventory levels. Committed to fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Family Dollar
Camden New Jersey
11.2020 - Current
- Supervised daily cash register operations to ensure efficient transaction processing.
- Trained new cashiers on customer service standards and operational procedures.
- Managed inventory levels and performed stock replenishment to maintain product availability.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
- Analyzed sales data to identify trends and recommend adjustments for inventory management.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Camden High
CamdenSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Positive attitude
- Flexible schedule
- Cash register operation
- Store opening and closing
Timeline
Cashier Team Lead
Family Dollar
11.2020 - Current
High School Diploma -
Camden High