Crystal Williams
Celeste,TX
Summary
Proven leader in retail management, adept at boosting sales and enhancing customer experience at PetSmart. Excelled in staff hiring and P&L administration, fostering a team-oriented environment while driving operational efficiencies. Skilled in inventory management and POS systems, significantly improved store performance through strategic planning and marketing initiatives.
Overview
25
25
years of professional experience
Work History
Assistant Store Manager
PetSmart
07.1999 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Education
Associate of Science - Animal Science
Ash Worth College Veterinary Assistant
Georgiana, AL07-2001
High School Diploma -
Santa Fe High
Alachua, FL05-1997
Skills
- Customer experience
- Store operations
- Stock management
- POS systems operations
- Inventory counting
- Sales expertise
- Operations
- Scheduling
- Staff hiring
- Logistics
- P&L Administration
- Budget Management
Timeline
Assistant Store Manager
PetSmart
07.1999 - Current
Associate of Science - Animal Science
Ash Worth College Veterinary Assistant
High School Diploma -
Santa Fe High
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