Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Wright

Santa Fe,TX

Summary

Proficient Customer Service Representative with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waitress Trainer

Black Pearl
03.2023 - 08.2023
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
  • Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Currently work here on and off for 8 years.

Assistant Project Manager Intern

Galveston College
03.2022 - 05.2023
  • Enhanced project efficiency by streamlining communication between team members and event vendors.
  • Assisted in developing comprehensive project plans, resulting in the timely completion of milestones.
  • Monitored project budgets, ensuring optimal allocation of resources and minimizing cost overruns.
  • Supported Project Manager in conducting risk assessments, identifying potential issues, and implementing strategies for an effective event.
  • Coordinated with cross-functional teams to ensure timely delivery of project deliverables without compromising quality standards.
  • Developed strong working relationships with clients and vendors to foster collaboration throughout the project lifecycle.
  • Participated in regular status meetings, providing accurate updates on tasks completed, underway or pending further action.
  • Worked with senior project managers to assist with day-to-day functions.
  • Prepared and filed documents and collected data to track performance and efficiency.

Education

Associate of Applied Science - Surgical Technology

Galveston College
Galveston, TX
05.2023

Skills

  • Team Leadership
  • Problem Solving
  • Conflict Resolution
  • Interpersonal Skills
  • Customer Service
  • Staff Training

Certification

TABC Certified

Food Handing Certification

Basic life Saving Skills

CPR

Timeline

Waitress Trainer

Black Pearl
03.2023 - 08.2023

Assistant Project Manager Intern

Galveston College
03.2022 - 05.2023

Associate of Applied Science - Surgical Technology

Galveston College

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Crystal Wright