Crysta Leena Patricio
Las Vegas,NV
Summary
Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.
Overview
16
16
years of professional experience
Work History
Food Service Manager
Ando's Panciteria
07.2017 - 12.2022
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Managed budgetary constraints effectively, allocating funds appropriately across various departments based on prioritized needs assessment.
- Developed strong relationships with vendors, negotiating favorable pricing on ingredients and supplies.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Head Cashier Supervisor
Ado's Panciteria
09.2006 - 06.2017
- Maintained accurate records of all transactions, reconciling discrepancies in daily sales reports.
- Researched issues to obtain appropriate answers to customer inquiries.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Bachelor of Science - Hotel And Restaurant Management
Lyceum of The Philippines University
Intramuros Manila, Philippines03.2006
Skills
- Sales and Marketing
- Work Planning and Prioritization
- Team Leadership
- Coaching and Mentoring
- Conflict Resolution
Crafting
I do crafting on my free days. Scrapbooking and bow-making then sell them online.
Timeline
Food Service Manager
Ando's Panciteria
07.2017 - 12.2022
Head Cashier Supervisor
Ado's Panciteria
09.2006 - 06.2017
Bachelor of Science - Hotel And Restaurant Management
Lyceum of The Philippines University
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