CRYSTAL G. Zarate
Los Angeles,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Optum
10.2023 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Implemented care and efficiency improvements to support and enhance office operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Completed EKGs and other tests based on patient presentation in office.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
Medical Assistant
UCLA Health
04.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
MEDICAL ASSISTANT
OPTUM formerly, Healthcare Partners Medical Group
11.2007 - 04.2023
- Greeted all patients in a friendly and positive manner
- Assisted at least two doctors per day throughout the medical office
- Perform Phlebotomy for lab testing, as well as obtaining EKGs, injections, and vital signs on patients
- Used E-Clinical Software to update and enter patients' information into their medical record
- Assist in answering phone calls and scheduling appointments
- Clean and stock supplies in all rooms
- Maintain all incoming and outgoing logbooks
- Checked and charged all insurance and billing transactions
MEDICAL ASSISTANT
Dr, Wanski & Associates
12.2005 - 11.2007
- Assisted patients to examining rooms and obtained medical histories
- Maintained a positive and professional attitude at all times
- Performed lab work, injections, EKGs, and took vital signs such as blood pressure, temperature, height and weight
- Completed patients' medical records and entered into their file
- Performed front office duties such as answering phones and scheduling appointments
- Stocked and maintained supplies and cleanliness of rooms
- Assisted doctors with any procedures as needed
- Explained any medications or diet restrictions to patients
Education
Medical Assistant -
East San Gabriel Valley Regional Occupational Program
West Covina, CA06.2005
High School Diploma -
Thomas Jefferson High School
06.2004
Skills
- Medical Terminology
- HIPAA Compliance
- Procedure Assistance
- Phlebotomy
- Patient-Focused Care
- Patient Flow Management
- Patient Scheduling
- Specimens Collection and Processing
- Fluent in English and Spanish
- CPR
- Stocking Supplies
- Certified in Basic Life Support (BLS)
- Electrocardiography (EKG)
Certification
Dispatching Drawing Blood Taking Vitals Using EMR Software Filing Records Data Entry
Record Keeping Research On The Internet Spirometry ABI (Quantaflo) Annual Wellness
Training New Employees Type 60 WPM Document Control Schedule And Calendar Management
Scheduling Appointment Setting Relationship Building Verbal And Written Communication
Assisting With Physical Exams Direct Patient Care Restocking Lab Supplies EMR Systems
Team Management IDX Appointment Scheduling Specimen Collection, Phlebotomy Certificate EKG-ECG Certificate Injection
Certificate HIPAA Compliance Award CPR certificate
CPR Feb. 15, 2023 - expires Feb.2025
LANGUAGES
English
Fluent
Spanish
Fluent
Timeline
Medical Assistant
Optum
10.2023 - Current
Medical Assistant
UCLA Health
04.2023 - Current
MEDICAL ASSISTANT
OPTUM formerly, Healthcare Partners Medical Group
11.2007 - 04.2023
MEDICAL ASSISTANT
Dr, Wanski & Associates
12.2005 - 11.2007
Medical Assistant -
East San Gabriel Valley Regional Occupational Program
High School Diploma -
Thomas Jefferson High School
Dispatching Drawing Blood Taking Vitals Using EMR Software Filing Records Data Entry
Record Keeping Research On The Internet Spirometry ABI (Quantaflo) Annual Wellness
Training New Employees Type 60 WPM Document Control Schedule And Calendar Management
Scheduling Appointment Setting Relationship Building Verbal And Written Communication
Assisting With Physical Exams Direct Patient Care Restocking Lab Supplies EMR Systems
Team Management IDX Appointment Scheduling Specimen Collection, Phlebotomy Certificate EKG-ECG Certificate Injection
Certificate HIPAA Compliance Award CPR certificate
CPR Feb. 15, 2023 - expires Feb.2025
LANGUAGES
English
Fluent
Spanish
Fluent
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