Open To Work
Crystallina Little
Decherd,TN
Work Preference
Summary
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
18
18
years of professional experience
Work History
Front Desk Receptionist
Vital Care Clinic of Estill Springs
Estill Springs, USA
07.2025 - Current
- Greeted patients warmly and answered questions, ensuring positive experience in fast-paced office. Receive and handle numerous phone calls daily in a courteous and systematic manner.
- Scheduled patient appointments with Practice Fusion software, facilitating efficient access to care for three providers.: Utilizing Practice Fusion software I scheduled patients to be seen by three providers.
- Greeted patients warmly and checked them in efficiently.
- Managed appointment scheduling for optimal patient flow.
- Handled incoming calls and directed inquiries to appropriate staff.
Patient Services Representative
Southeast Eye Specialist
Tullahoma, USA
09.2024 - 05.2025
- Daily Operations: Greeted patients warmly, answered questions, and efficiently handled numerous phone calls daily to enhance patient experience.
- Scheduling: Scheduled patients using Solution Reach, CareCloud, and EyeMD, ensuring continuity of care across three office locations.
- Developed essential business skills in clinic operations and patient care.: Clinic patient flow, insurance verification, Teams meetings, and Outlook are among the business skills that I acquired here as well as customer service and general office administration skills.
Owner
Rumble and Tumble Childcare Facility
Winchester, USA
01.2009 - 09.2024
- Business Management: Managed all aspects of the daycare business, including financial planning, budgeting, and bookkeeping.
- Client Relations: Cultivated strong relationships with parents and guardians, proactively addressed concerns, and communicated regular updates on children's progress.
- Curriculum Development: Designed and implemented age-appropriate educational and recreational activities to promote children's development.
- Client Relations: Built and maintained positive relationships with parents and guardians, addressed their concerns and provided regular updates on their children's progress.
- Marketing and Promotion: Created and implemented targeted marketing strategies that increased client acquisition and retention.
- Daily Operations: Managed daily operations, coordinating meal planning, activity scheduling, educational preparation, and ensuring a clean, safe environment.
Education
Tennessee Adult Education
Tullahoma, TNSkills
- Appointment scheduling
- Scheduling appointments
- Insurance verification
- Front office management
- Office administration
- Customer service
- Client communication
- Relationship building
- Time management
- File organization
- Record keeping
- Customer relationship management
Timeline
Front Desk Receptionist
Vital Care Clinic of Estill Springs
07.2025 - Current
Patient Services Representative
Southeast Eye Specialist
09.2024 - 05.2025
Owner
Rumble and Tumble Childcare Facility
01.2009 - 09.2024
Tennessee Adult Education