Crystina Martinez
Lewisville,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Supply Center Specialist
ThermoFischer Scientific
05.2022 - Current
- Responsible for receiving orders for lab-related products at each specified location, stocking products, placing orders, replenishing marketing materials and building a strong customer relation with the supply center users
- Weekly remote team meetings with team leaders and supervisors
- Email communications with both lab locations in regard to lab needs.
Lead Pediatric Medical Assistant
Coppell Pediatrics
08.2017 - 11.2021
- Lead Medical Assistant/pediatric Phlebotomist, Referral Coordinator, Receptionist
- As Lead Medical Assistant duties included Triage patients as well as over the phone triage, administer vaccines for appropriate age, also draw labs when needed
- Run in house labs (strep, flu, COVID, RSV)
- Obtain vitals, do hearing and vision test
- Assist provider with circumcisions, ear lavage, nebulizer treatments, and other in office small procedures
- Train and supervise other medical assistants
- Verify vaccines on Immtrac for patient, and make sure that patient was up to date on vaccines
- Administer certain injections as far as dosage and administration
- Referral Coordinator: send out referrals to designated physicians, and/or facilities
- Find Provider or facility that is accepted by insurance
- Also, prior authorizations for both medical and pharmaceutical
- As Receptionist duties included answer phones check in and check out patients, scan, fax, take payment for copays, or past balances
- I was also in charge of all supply orders back-office supplies, lab supplies, and front office supplies
- Specialized with the care for patients with special needs, like ASD, ADHD, Teen depression, anxiety etc.
Specimen Collector
Next-health
08.2015 - 07.2016
- Collecting lab ordered by physician(s) whether urine toxicology, DNA swab, also write and fax prescriptions to Compound pharmacy
- Download results from lab portal and attach to corresponding patient
- Check on any flags/holds on daily bases
- Stay in communication with Account supervisor
Specimen Collector
Southwest Laboratory
03.2015 - 08.2015
- Collecting lab ordered by physician(s) whether urine toxicology, DNA swab, also write and fax prescriptions to Compound pharmacy
- Download results from lab portal and attach to corresponding patient
- Check on any flags/holds on daily bases
- Stay in communication with Account supervisor
Medical Assistant
Highland village primary care
09.2014 - 02.2015
- Medical assistant duties consisted of but limited to: Rooming patients, taking vitals, getting chief complaint
- Assisting in with Dr's when needed
- Especially in male physicals
- Blood draws when needed
- Also filing back charts and looking for charts for the next day
- Also, some phone answering, scheduling patients, and insurance verification.
Lead Medical Assistant/NCT/Receptionist
Frisco urgent care and clinics (Internal Medicine/Urgent Care)
02.2010 - 09.2014
- Lead Medical Assistant/NCT/Front office: Duties included taking patient vitals, rooming patients, working patient to chief complaint protocol
- Assist Dr
- Or PA in any procedure whether it be Pap Smears, skin biopsies, collecting fungal cultures, and setting up IV's and helped with translating
- Pediatric vaccines
- Had from newborn pediatric patients to geriatric patients
- Also, calling back patients with test results
- Refilling prescriptions
- Order supplies
- Also, NCT certified, so I do x-ray's when needed
- High volume venipunctures
- When needed worked front office
- Answering phones, checking in and outpatients
- Verifying insurance with also collecting co-payment, Deductible, Medicare/Medicaid, all commercial Insurance
- Answering phones and scheduling appointments
- Scheduled follow-up appointments.
Forensic DNA & Drug Testing
Dallas, TX (Externship)
06.2010 - 12.2010
- Specimen Collector: Duties consisted of taking donors back to collect specimen, whether it be hair, nail, or urine, fill out the necessary paperwork that needed to be done, gather all specimens to send out to laboratories
- Also verified approval forms for CPS and/or court order documents
- Received results via e-mail or through mail
- Mailed out results to authorized personal, buccal swab for DNA collection
- Also collected rapid drug testing
- (Urinalysis)
Dallas Dermatology of Rockwall
Rockwall, TX (Externship)
06.2010 - 07.2010
- Medical Assistant: Duties consisted of setting up room prior to patient appointment, assist Dermatologist with minor surgeries, give patient post-operative care instructions
- Sterilize surgical instruments load, and unload autoclave, set patient follow-up appointments.
Education
PCI Health Training Center
Dallas, TXSkills
- Feedback implementation
- Customer Service
- Verbal and written communication
- Resolving issues
- HIPAA Compliance
- Patient Scheduling
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Phlebotomy
- Reliable team player
- Immunization Administration
- Specimens collection and processing
- Medical Procedures
- Insurance Verification
- Appointment Setting
Languages
Spanish
Native or Bilingual
Timeline
Supply Center Specialist
ThermoFischer Scientific
05.2022 - Current
Lead Pediatric Medical Assistant
Coppell Pediatrics
08.2017 - 11.2021
Specimen Collector
Next-health
08.2015 - 07.2016
Specimen Collector
Southwest Laboratory
03.2015 - 08.2015
Medical Assistant
Highland village primary care
09.2014 - 02.2015
Forensic DNA & Drug Testing
Dallas, TX (Externship)
06.2010 - 12.2010
Dallas Dermatology of Rockwall
Rockwall, TX (Externship)
06.2010 - 07.2010
Lead Medical Assistant/NCT/Receptionist
Frisco urgent care and clinics (Internal Medicine/Urgent Care)
02.2010 - 09.2014
PCI Health Training Center
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