Robert 'Dalton' Snider
Bristol,VA
Summary
Accomplished professional with a proven track record in enhancing patient satisfaction at Lincare Home Oxygen and Respiratory Systems through efficient case management and patient relations. Demonstrated expertise in product knowledge and data collection, leading to increased sales revenue and improved service delivery. Skilled in fostering professional relationships, with a commitment to ethics and results, achieving top performance metrics in diverse roles.
Overview
10
10
years of professional experience
Work History
Patient Care Representative
Lincare Home Oxygen And Respiratory Systems
01.2024 - Current
- Improved patient satisfaction by providing timely and efficient care, addressing individual needs, and ensuring comfort throughout treatment.
- Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
- Assisted medical professionals with various tasks to ensure smooth operation of the clinic and provide optimal patient care.
- Enhanced communication between patients, families, and healthcare providers through clear explanations of treatment plans and procedures.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Photo Marketing Technician
Dealer Specialty Services
01.2023 - 12.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Teacher
Smyth County Public Schools
01.2022 - 12.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Account Representative
Statefarm Insurance
03.2018 - 08.2020
- Boosted client satisfaction by maintaining excellent communication and promptly addressing concerns.
- Exceeded sales targets through consistent follow-ups and relationship-building with clients.
- Expanded customer base by conducting market research and identifying potential leads.
- Streamlined account management processes to improve efficiency and reduce errors.
Assistant Appraiser
Property Damage Appraisers
08.2014 - 03.2018
- Enhanced appraisal accuracy by conducting thorough property inspections and researching relevant market data.
- Assisted senior appraisers in completing complex valuation assignments for diverse property types and client needs.
- Improved report turnaround time by efficiently organizing documentation, photos, and other supporting materials for each appraisal assignment.
- Collaborated with fellow appraisers to ensure consistent methodologies, resulting in more accurate valuations across the team.
Education
Bachelor of Arts - Elementary Education
King University
Bristol, TN12.2021
Skills
- Patient Relations
- Case Management
- Product Knowledge
- Data Collection
Timeline
Patient Care Representative
Lincare Home Oxygen And Respiratory Systems
01.2024 - Current
Photo Marketing Technician
Dealer Specialty Services
01.2023 - 12.2023
Teacher
Smyth County Public Schools
01.2022 - 12.2022
Account Representative
Statefarm Insurance
03.2018 - 08.2020
Assistant Appraiser
Property Damage Appraisers
08.2014 - 03.2018
VA Department of Education
- 3 Year Provisional Teaching License
Smyth County Health Department
- Narcan trained and certified in case of opioid related emergencies
Bachelor of Arts - Elementary Education
King University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
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