Christina Tomasello
Hammonton,NJ
Summary
Dedicated Pharmacy Technician with 3 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
Bellevue Drug
Hammonton, NJ
11.2022 - Current
- Provided exceptional customer service by addressing patient inquiries and concerns.
- Trained new team members on pharmacy operations and software systems.
- Conducted medication reconciliation to ensure patient safety and adherence to prescriptions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume retail pharmacy environment.
Cashier/Sales Associate
Pastore Orchards, Inc.
Hammonton, NJ
05.2016 - 11.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and addressing concerns promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new employees in cash register operation, stock procedures and customer service
- Monitored inventory levels at the register, ensuring stock availability for quick sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Document Control Clerk
Greentree Mortgage L.P.
Gibbsboro, NJ
01.2021 - 09.2022
- Organized and maintained document control system to ensure accurate record-keeping.
- Processed incoming and outgoing documents using electronic filing systems.
- Reviewed and verified document accuracy to meet compliance standards.
- Assisted in developing standardized procedures for document management.
- Scanned, uploaded and reviewed mortgage documents
Clerical Worker
Krisanna Construction
Hammonton, NJ
04.2017 - 12.2020
- Processed invoices and purchase orders using accounting software, maintaining accuracy in financial records.
- Organized files and documents, enhancing accessibility and retrieval for team members.
- Code documents according to company procedures
- Match order forms/tickets with invoices, and record the necessary information
- Completed clerical tasks such as filing, copying, and distributing mail.
- Input data into spreadsheets and databases.
Education
No Degree - General Studies
Atlantic Cape Community College
Mays Landing, NJAssociate of Science -
Hammonton High School
Hammonton, NJ06-2019
Associate of Science - Exercise Science
Rowan College of South Jersey
Sewell05-2024
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Prescription filling
- Verifying orders
- Prescription interpretation
- Supply restocking
- Insurance billing
Timeline
Pharmacy Technician
Bellevue Drug
11.2022 - Current
Document Control Clerk
Greentree Mortgage L.P.
01.2021 - 09.2022
Clerical Worker
Krisanna Construction
04.2017 - 12.2020
Cashier/Sales Associate
Pastore Orchards, Inc.
05.2016 - 11.2022
No Degree - General Studies
Atlantic Cape Community College
Associate of Science -
Hammonton High School
Associate of Science - Exercise Science
Rowan College of South Jersey