Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Curlee Richardson

Curlee Richardson

Mableton,GA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

5
5
years of professional experience

Work History

Office Manager

One Medical
09.2022 - Current
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Reported to senior management on organizational performance and progress toward goals.
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.

Shift Lead

One Medical
08.2021 - 08.2022
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Streamlined inventory management processes to reduce waste and increase profitability.
  • Mentored team members in professional development activities that ultimately led to promotions within the organization.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.

Administrative Assistant

One Medical
10.2020 - 07.2021
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Dealer Support Specialist

Merchants Preferred
04.2019 - 04.2020
  • Streamlined communication between dealers and internal teams for efficient problem resolution.
  • Strengthened dealer relationships by consistently delivering high-quality service and support, fostering loyalty and trust.
  • Developed tailored solutions for individual dealer challenges, leading to improved business performance and client retention rates.
  • Contributed valuable insights during strategy planning sessions based on extensive experience working alongside various dealers.

Education

BBA - Human Resources Management

Georgia Southwestern State University
Americus, GA
05.2026

Skills

  • Expense Reporting
  • Compliance Monitoring
  • Policy Development
  • Training and Development
  • Facility Management
  • Workflow Optimization
  • Schedule Management
  • Project Planning
  • Performance Tracking and Evaluation
  • Teamwork and Collaboration
  • Customer Relationship Management
  • Data Anaylsis (Looker, Service Now, Tableau)

Accomplishments

  • Currently working on the Chirp & 1Life (EMR) Migration team to facilitate the smooth transition from Chirp to 1Life at One Medical.


  • Developed the very first Quality & Value Playbook and workflow process within the Atlanta Market at One Medical


  • Worked collaboratively across multiple teams to pilot, develop and roll out a Demographic Information Collection form and workflow at One Medical

Timeline

Office Manager

One Medical
09.2022 - Current

Shift Lead

One Medical
08.2021 - 08.2022

Administrative Assistant

One Medical
10.2020 - 07.2021

Dealer Support Specialist

Merchants Preferred
04.2019 - 04.2020

BBA - Human Resources Management

Georgia Southwestern State University

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Curlee Richardson