Goal-oriented sales professional experienced in driving traffic, pursuing leads and closing sales deals. Multi-talented and highly agile with over 10 years of progressive transactional experience directly promoting and heightening operations to impact positive business growth as well as increasing profits.
Overview
16
16
years of professional experience
1
1
Certification
Work History
F&I Manager
RANDY MARION CHEVROLET BUICK CADILLAC
Mooresville, NC
04.2023 - 02.2024
Monitored and maintained F&I department compliance with all applicable laws, regulations and internal guidelines.
Conducted regular meetings with dealership personnel to discuss performance metrics, goals and objectives.
Assisted customers in selecting appropriate finance options based on their individual needs.
Analyzed credit reports from various sources to determine eligibility for loan approval or denial.
Maintained records of all financial transactions within the F&I department.
Provided guidance and assistance to sales staff members on how best to complete financial documents accurately during customer interactions.
New Car Sales Consultant
RANDY MARION CHEVROLET BUICK CADILLAC
MOORESVILLE, NC
01.2019 - 04.2023
Developed customer relationships through active listening and responding to customer needs.
Maintained accurate records of all sales transactions and filed paperwork promptly.
Demonstrated knowledge of automotive parts, systems, accessories and services offered by the dealership.
Negotiated prices with customers to ensure maximum profitability for the dealership.
Gave detailed information regarding operation of standard and optional vehicle features.
Internet Sales Representative
Hyatt Coin & Gun
CHARLOTEE, NC
01.2015 - 01.2019
Developed and maintained relationships with customers to ensure repeat business.
Created and implemented strategies for increasing customer satisfaction.
Drafted promotional materials such as emails, brochures, flyers, and presentations.
Monitored daily website analytics to track performance metrics such as page views, unique visitors, conversions rates.
Aircraft Armament Systems Specialist
United States Air Force, USAF
Goldsboro, NC
02.2008 - 06.2013
Conducted safety inspections of all ground support equipment used in the operation of aircraft armament systems.
Inspected aircraft armament systems for proper functioning prior to flight operations.
Troubleshot malfunctions in aircraft armament systems using technical manuals and test equipment.
Maintained records of all maintenance activities on aircraft armament systems to ensure compliance with regulations.
Performed maintenance and repair of aircraft armament systems, including weapons release systems, electronic warfare systems, and other related equipment.
Installed and operated various types of air-to-air missiles, bombs, rockets, flares, chaffs and other munitions on aircraft.
Education
Associate of Arts - History
Central Piedmont Community College
Charlotte, NC
05-2016
Skills
Professional Networking
Customer Relations
Brand Awareness
Compliance Management
Sales Management
Salesmanship
Asset Management
Profitability Optimization
Accomplishments
BUICK SALES PROFESSIONAL OF THE MONTH (MAY 2021)
GENERAL MOTORS MARK OF EXCELLENCE AWARD WINNER (4X)
Certification
NOTARY PUBLIC
ASSOCIATION OF FINANCE & INSURANCE PROFESSIONALS (AFIP) CERTIFIED
Timeline
F&I Manager
RANDY MARION CHEVROLET BUICK CADILLAC
04.2023 - 02.2024
New Car Sales Consultant
RANDY MARION CHEVROLET BUICK CADILLAC
01.2019 - 04.2023
Internet Sales Representative
Hyatt Coin & Gun
01.2015 - 01.2019
Aircraft Armament Systems Specialist
United States Air Force, USAF
02.2008 - 06.2013
Associate of Arts - History
Central Piedmont Community College
NOTARY PUBLIC
ASSOCIATION OF FINANCE & INSURANCE PROFESSIONALS (AFIP) CERTIFIED
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