Curtis Cook
Eagle,CO
Summary
Proactive Sales Associate with extensive experience in customer engagement, cash handling, and merchandise promotion. Skilled in problem-solving, equipment maintenance, and building strong customer relationships. Brings a strong focus on store visual appeal and operational efficiency to drive sales and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Alpine Lumber Sales
04.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Maintenance Technician
Telluride Ski Resort
11.2020 - 01.2022
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
Maintenance Technician
Vail Resorts Inc
09.2012 - 09.2017
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
Education
Plumbing - Plumbing
Dunwoody Institute
Minneapolis, MN11-2000
High School Diploma -
Princeton High School
Princeton, MN06-1997
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Listening Skills
Accomplishments
- Brought in [number] new customers.
- Project Development - Collaborated with team of [team] in the development of [project].
- Business Development - Initiated two key partnerships which resulted in [X%] revenue growth.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Refrigeration Certification
- Manitowoc Troubleshooting Class
Languages
Spanish
Professional Working
Timeline
Sales Associate
Alpine Lumber Sales
04.2022 - Current
Maintenance Technician
Telluride Ski Resort
11.2020 - 01.2022
Maintenance Technician
Vail Resorts Inc
09.2012 - 09.2017
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Refrigeration Certification
- Manitowoc Troubleshooting Class
Plumbing - Plumbing
Dunwoody Institute
High School Diploma -
Princeton High School
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