Curtis Jones
Stone Mountain,GA
Summary
Sales professional prepared for this role with record of achieving significant sales milestones. Known for reliability in team settings and adaptability to changing market conditions. Skilled in client engagement and proficient in closing deals.
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Server
Maggiano's Restaurant
03.2025 - Current
- Provided exceptional customer service to enhance dining experience.
- Adapted quickly to high-pressure environments during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Warehouse Worker
Springco Metal Coating
09.2024 - 02.2025
- Assisted with inventory management, ensuring accurate stock levels and organization of products.
- Collaborated with team members to fulfill orders promptly and maintain workflow efficiency.
- Followed safety protocols to minimize hazards and promote a secure working environment.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced warehouse setting.
- Consistently lifted materials weighing as much as 50 pounds.
Server
Coopers Hawk Winery and Restaurant
09.2022 - 09.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Firebirds Wood Fired Grill
03.2019 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Operating Room Assistant
Surgical Solutions
06.2016 - 01.2019
- Assisted surgical teams by preparing operating rooms and ensuring sterile environments.
- Managed inventory of surgical supplies, maintaining optimal stock levels for procedures.
- Coordinated patient positioning and comfort during surgical interventions.
- Monitored equipment functionality, facilitating immediate troubleshooting as needed.
Customer Service Representative
Bank of America
04.2008 - 04.2016
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Provided account information and guidance on banking products to enhance customer understanding.
- Processed transactions accurately, ensuring compliance with bank policies and regulations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Medical Assistant Certification - Medical Assistant
Sanford Brown College
Atlanta, GA01-2017
High School Diploma -
Cleveland Heights High School
Cleveland Heights, OH06-1990
Skills
- High-quality client service
- Efficient cash transactions
- Guest engagement
- Exceptional customer service
- Hospitality service expertise
- Supply restocking
- Task prioritization
Timeline
Server
Maggiano's Restaurant
03.2025 - Current
Warehouse Worker
Springco Metal Coating
09.2024 - 02.2025
Server
Coopers Hawk Winery and Restaurant
09.2022 - 09.2024
Server
Firebirds Wood Fired Grill
03.2019 - 02.2022
Operating Room Assistant
Surgical Solutions
06.2016 - 01.2019
Customer Service Representative
Bank of America
04.2008 - 04.2016
Medical Assistant Certification - Medical Assistant
Sanford Brown College
High School Diploma -
Cleveland Heights High School