Summary
Overview
Work History
Education
Skills
Civic
Timeline
Generic

Curtis Rutter

Alexandria,TN

Summary

As an experienced professional with a degree in Business Administration & Human Resources, I have knowledge and experience with business operations, team development, financial planning, and inventory management. From running a dish room to a multimillion-dollar breakfast restaurant, I have a wide range of experience and skills to bring to any employer. I have a strong drive and ability to learn and grow within a company.

Overview

9
9
years of professional experience

Work History

Independent Subcontractor

Ryan Homes, NVR
11.2023 - 08.2024
  • Delivered high level of service to all homeowners and effectively resolved issues related to concerns with their home.
  • Utilized well-developed carpentry skills to fix warrantable and covered matters in homes.
  • Worked closely with general contractor on completion of warranty ticket tasks.
  • Coordinated final walk-throughs of repairs and work with homeowners before signing off on completion.
  • Worked closely with homeowners to understand concerns and specifics of warrantable matters.

General Manager, Operations Manager

First Watch
02.2021 - 11.2023
  • I directly managed and was responsible for all Human Resources-related items, financial performance, as well as Customer Experience direction and concerns
  • Responsible for managing, developing, coaching, and hiring the team
  • During my tenure as General Manager, our restaurant location achieved the highest revenue as well as perming among the top in total Net Promoter Scores for the market.

Assistant Manager

Cookout
08.2019 - 02.2021
  • Monitored cash intake and deposit records increasing accuracy and reducing discrepancies
  • Trained team members and led operational and sales goals
  • Ensured the cleanliness and safety of customers and team members daily and maintained exceptional customer experience.

Shift Leader

Cracker Barrel Old Country Store, Inc.
06.2017 - 08.2019

Kitchen Manager

Courtney's Family Restaurant
08.2015 - 04.2017

Education

Bachelor of Science - Business Administration & Human Resources

LIBERTY UNVERSITY
Lynchburg, VA
01.2019

Skills

  • Operations Mgmt
  • Human Resources Mgmt
  • Inventory Mgmt
  • Team Development
  • Customer Experience
  • Microsoft Office
  • Issue Resolution
  • Effective Communication
  • Relationship Building

Civic

Vice Mayor, City of Alexandria: 08/2022-03/2024

Mayor, City of Alexandria: 03/2024-08/2024

Timeline

Independent Subcontractor

Ryan Homes, NVR
11.2023 - 08.2024

General Manager, Operations Manager

First Watch
02.2021 - 11.2023

Assistant Manager

Cookout
08.2019 - 02.2021

Shift Leader

Cracker Barrel Old Country Store, Inc.
06.2017 - 08.2019

Kitchen Manager

Courtney's Family Restaurant
08.2015 - 04.2017

Bachelor of Science - Business Administration & Human Resources

LIBERTY UNVERSITY
Curtis Rutter