Cutke Edwards
Bayfield,Colorado
Summary
Dynamic administrative professional with extensive experience at Southern Ute Indian Tribe, excelling in office administration and customer service. Proven ability to streamline processes and enhance communication, ensuring confidentiality and accuracy in documentation. Skilled in data entry and adept at fostering positive relationships, contributing to a collaborative work environment.
Overview
25
25
years of professional experience
Work History
Administrative Assistant II
Southern Ute Indian Tribe
Ignacio, CO
05.2025 - 12.2025
- Managed scheduling and calendar coordination for multiple team members.
- Supported office operations by ordering supplies and managing inventory levels.
- Provided front-desk support, greeting visitors and handling inquiries professionally.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Processed incoming correspondence and routed to appropriate personnel.
- Organized and maintained filing systems for easy access to documents.
Occupancy/Resident Assistant
Southern Ute Indian Housing Authority
Ignacio, CO
09.2002 - 09.2023
- Assisted residents with daily living tasks, ensuring comfort and satisfaction in their living environment.
- Implemented conflict resolution strategies to promote a harmonious living atmosphere among residents.
- Developed and maintained positive relationships with residents, enhancing communication and trust within the community.
- Organized educational workshops on financial literacy and health awareness for resident empowerment.
- Collaborated with housing authority staff to address resident concerns and improve service delivery processes.
- Mentored new resident assistants, sharing best practices for effective support and resource management.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Responded to room transfers, incident reports, and maintenance requests.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
- Improved communication between residents and management through consistent updates and informative newsletters.
- Ensured safe living environment, conducting regular safety checks and promptly addressing any violations.
- Promoted culture of respect and understanding among residents.
Bank Teller
Wells Fargo
Ignacio, CO
05.2001 - 08.2002
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Managed cash drawer, balancing daily transactions and maintaining accurate records.
- Provided exceptional customer service, resolving inquiries and enhancing client relationships.
- Assisted in training new tellers on operational procedures and customer engagement techniques.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Education
No Degree - General Studies
Fort Lewis College
Durango, COHigh School Diploma -
Globe High School
Globe, AZ05-1999
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- File organization
- Microsoft outlook
- Documentation and recordkeeping
- Database entry
Timeline
Administrative Assistant II
Southern Ute Indian Tribe
05.2025 - 12.2025
Occupancy/Resident Assistant
Southern Ute Indian Housing Authority
09.2002 - 09.2023
Bank Teller
Wells Fargo
05.2001 - 08.2002
No Degree - General Studies
Fort Lewis College
High School Diploma -
Globe High School