Keisha De La Rosa Del Valle
Orlando,Florida
Summary
Organize and lead with 2+ years exceeding expectations in retail. Managing budgets, data and operations at Checkers and Rally's, driving growth. Improving customer satisfaction through conflict resolution and quality service. Eager to apply leadership skills to an impactful banking role.
Overview
3
3
years of professional experience
Work History
Sales Associate
Forever 21
05.2023 - Current
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
Marketing and Sales
UPSCALE
01.2023 - 05.2023
- Optimized sales processes with streamlined customer relationship management strategies.
- Improved customer retention rates, fostering strong relationships through personalized interactions.
Manager
Checkers and Rally’s
01.2021 - 01.2023
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Maintaining an analysis and control of all product sales, labor, and inventory.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School diploma -
Oak Ridge High School
Orlando, FL05.2022
Skills
- Fluent in Spanish
- POS Terminal Operation
- Problem-solving abilities
- Time Management
- Leadership
- Team Building
- Customer Relations
- Multi-tasking skills
- Organizational Skills
- Cross-functional Teamwork
Timeline
Sales Associate
Forever 21
05.2023 - Current
Marketing and Sales
UPSCALE
01.2023 - 05.2023
Manager
Checkers and Rally’s
01.2021 - 01.2023
High School diploma -
Oak Ridge High School