RACHEL FARIA
Orlando,FL
Summary
Dedicated employee with strong work ethic. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Carroll Realty Group
08.2023 - Current
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Created advertising campaigns for vacant units using various social media and online services.
Legal Assistant
Polo Wiederhold Law, P.A.
08.2022 - 03.2023
- Facilitated communication through active management of incoming correspondences, phone calls, emails and letters.
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
- Scheduled appointments and maintained and updated appointment calendars.
- Communicated pertinent information to clients via phone, email, facsimile and mail.
- Maintained up-to-date case records with case activity status.
- Collected case materials such as evidence, exhibits, motions and subpoenas.
- Organized legal documents in company filing systems and databases.
- Responded to client calls and inquiries to deliver applicable information.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
Receptionist
Hand and Stone Massage and Facial
12.2021 - 05.2022
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
Receptionist
Massage Envy
08.2021 - 12.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
Information Desk Receptionist
Western Connecticut State University
11.2019 - 03.2020
- Task prioritization.
- Time management and multitasking.
- Organized efficient, easily accessed file system for digital and physical records.
- Coordinated master calendar, including scheduling appointments, meetings and events for staff.
- Updated databases with latest project, financial and customer information.
Education
B.F.A -
06.2022
Certificate - Front End Development
12.2020
06.2019
Diploma -
06.2016
Skills
- MS Office Proficient
- Order and Request Filing
- Correspondence and Legal Forms Drafting
- Calendar Management
- Case Management
- Organization and Multitasking
- Email and Telephone Etiquette
- Organized Mindset
- Reporting and Correspondence
- Leasing and Sales
Timeline
Leasing Consultant - Carroll Realty Group
08.2023 - Current
Legal Assistant - Polo Wiederhold Law, P.A.
08.2022 - 03.2023
Receptionist - Hand and Stone Massage and Facial
12.2021 - 05.2022
Receptionist - Massage Envy
08.2021 - 12.2021
Information Desk Receptionist - Western Connecticut State University
11.2019 - 03.2020
Western Connecticut State University - B.F.A,
SheCodes - Certificate , Front End Development
LaGuardia Community College - ,
Professional Performing Arts School - Diploma,
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