Cyan Hill
Charlotte,North Carolina
Summary
Driven and dependable, with a proven track record at PDQ Restaurant and Chick-fil-A, proven to excel in customer service and food preparation. Demonstrated leadership in crew training and efficiency, enhancing customer satisfaction and operational cleanliness. Skilled in clear communication and embodying integrity, expected to consistently deliver quality service and culinary excellence.
Overview
1
1
year of professional experience
Work History
Restaurant Crew Member
PDQ Restaurant
07.2023 - 11.2023
- Worked well with teammates and accepted coaching from management team.
- Supported management in training new crew members, leading to improved performance and faster onboarding.
- Took around 60+ per shift orders, prepared meals, and collected payments.
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Front of House Cashier
Chic-Fil-A
06.2022 - 10.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted 30+ customers per day coming through the airport by answering questions and fulfilling requests.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained a clean and organized workspace, contributing to an inviting atmosphere for guests.
Education
High School Diploma -
Phillip O Berry Academy Of Technology
Charlotte, NC06.2025
Skills
- Excellent customer service
- Patience and Empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Food Preparation
- Menu Memorization
- Crew Leadership
- Clear Communication
- Verbal and written communication
- Integrity and Honesty
Timeline
Restaurant Crew Member
PDQ Restaurant
07.2023 - 11.2023
Front of House Cashier
Chic-Fil-A
06.2022 - 10.2022
High School Diploma -
Phillip O Berry Academy Of Technology
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