Cydney CLYBURN
Hercules
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Highly effective in working with students and peers to promote positive learning cultures and environments. Reliable and dedicated worker. Seeking new professional challenges to broaden my work experience.
Overview
8
8
years of professional experience
Work History
Server
Powder Keg
Hercules, CA
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Police Administrative Aide
Berkeley Police Department
Berkeley, CA
10.2024 - 12.2024
- Entered information from crime reports into police department's database using [Software].
- Performed daily typing and filing for major crimes unit.
- Answered phone and provided assistance to callers under supervision of watch officer.
- Scheduled appointments and maintained calendar for police chief.
Barista
Starbucks
Hayward, CA
08.2022 - 09.2023
- - Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- - Created a wide variety of hot and cold drinks with consistently positive customer satisfaction scores.
- - Built communication skills.
- - Built Customer service experience.
- - Worked as a team player and helped to create a safe environment that everyone could enjoy.
- - Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Dance Teacher
Broadway Rhythm Dance Company
Pinole, CA
01.2018 - 09.2020
- - Created a safe space for children 3-10 years old where they could express themselves through movement.
- - Choreographed and taught dances to be showcased and performed at dance recitals.
- - Flexible and able to learn and adapt to new systems, rules, and processes quickly and easily.
- - Proven ability to work independently or as a team player.
- - Communicated with parents and helped to organize events.
Education
Diploma -
Hercules High School
Psychology Major, Criminal Justice Minor
California State University East Bay
Hayward, CA05.2027
Skills
- Customer Service
- Communication Strategies and Skills
- Safe Work Practices
- Time Management
- Student Motivation
- Team Player
Timeline
Police Administrative Aide
Berkeley Police Department
10.2024 - 12.2024
Server
Powder Keg
06.2024 - Current
Barista
Starbucks
08.2022 - 09.2023
Dance Teacher
Broadway Rhythm Dance Company
01.2018 - 09.2020
Diploma -
Hercules High School
Psychology Major, Criminal Justice Minor
California State University East Bay