Cydnie Justice
Lake Havasu City,AZ
Summary
Energetic Shift Leader offering outstanding skills in customer service. Well-trained,customer-focused, food service worker devoted to meeting team and customer needs. Handles responsibility, and maintains focus to help other co-workers as well as customers.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dunkin Donuts & Baskin Robbins
Lake Havasu City, AZ
12.2020 - Current
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Delivered superior training and leadership to over 10 crew members to boost performance and achieve performance targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Crew Member
The Habit Burger Grill
Lake Havasu City, AZ
08.2020 - 12.2020
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained fast speed of service, especially during rush times.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
Crew Member
Dairy Queen Grill & Chill
Lake Havasu City, AZ
11.2019 - 07.2020
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Maintained fast speed of service, especially during rush times.
Education
High School Diploma -
Lake Havasu High School
Lake Havasu City, AZ05.2020
Skills
- Guest Services
- Ordering Procedures
- Cash Handling
- Menu Memorization
- Telephone etiquette
- Verbal and written communication
Timeline
Shift Leader
Dunkin Donuts & Baskin Robbins
12.2020 - Current
Crew Member
The Habit Burger Grill
08.2020 - 12.2020
Crew Member
Dairy Queen Grill & Chill
11.2019 - 07.2020
High School Diploma -
Lake Havasu High School