Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Converse
06.2023 - 12.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Guest Service Attendant
Gaylord Palms Resort & Convention Center
11.2020 - 12.2024
Participated in team meetings to share insights and improve service quality.
Communicated clearly with guests for accurate information regarding hotel amenities.
Identified needs for additional services to enhance guest experiences.
Handled guest complaints with care to maintain satisfaction and comfort.
Education
Bachelor of Arts - Health Sciences
Florida Atlantic University
Boca Raton, FL
05-2027
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Microsoft Office: Word & PowerPoint
Certification
Hospitality and Tourism Management Professional (HTMP) - American Hotel & Lodging Educational Institute.
Timeline
Sales Associate
Converse
06.2023 - 12.2024
Guest Service Attendant
Gaylord Palms Resort & Convention Center
11.2020 - 12.2024
Bachelor of Arts - Health Sciences
Florida Atlantic University
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