Cyle Jersey
Plattsburgh,NY
Summary
Focused employee with a background of customer service, sales experience, high customer traffic, positive atmosphere, reliability, and always open to learn new things quickly.
Overview
12
12
years of professional experience
Work History
Clerk
Good Guys
07.2023 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
Restaurant Manager
Modern Market Eatery
06.2022 - 06.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Sales Representative
Ashley Furniture Homestore
04.2012 - 06.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
Education
Liberal Arts And Sciences
Clinton Community College
Plattsburgh, NYHigh School Diploma -
Beekmantown High School
West Chazy, NY06.2003
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Database entry
- Relationship Building
- Multitasking
- Problem-Solving
- Staff Supervision
- Team building
- Reliability
Artist, Musician, and SCA Volunteer
I am an Artist and I love to paint. Mostly landscapes and fantasy based scenery. Basically a hobby that funds itself. I also do computer graphics for comics and various projects. Video editing for music videos
I am a Bass player for the band, Reign Havok, and we play gigs in downtown Plattsburgh and in Vermont with the goal of playing out in further states and bigger venues. I also play piano and synth for various projects. Released 3 Albums so far with 2 more in the studio.
In the SCA, I am the role of a fighter in various competitions for the entertainment of the many that come. I also make rustic cheeses, and help build and maintain the site. It is also a nice get away from modern living as the site is out in the middle of nowhere, no cell service, and in nature. Its a beautiful place to build a fire and just relax.
Timeline
Clerk
Good Guys
07.2023 - Current
Restaurant Manager
Modern Market Eatery
06.2022 - 06.2023
Sales Representative
Ashley Furniture Homestore
04.2012 - 06.2022
Liberal Arts And Sciences
Clinton Community College
High School Diploma -
Beekmantown High School
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