Multidisciplinary student with a concentration in Forensic Anthropology, dual major Psychology, and a minor in Philosophy. Certified in Deescalation and Bloodborne Pathogen Safety, with professional experience in both office and hospitality industries. Skilled in conflict resolution, crisis response, and evidence-based analysis. Currently pursuing a career in Crime Scene Investigation and Forensic Psychology, with a strong interest in Bridging Science, Human Behavior, and Ethics.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Academy Sports and Outdoors
06.2023 - 07.2024
Processed customer transactions accurately and efficiently using point-of-sale systems.
Maintained cleanliness and organization of dining and service areas to enhance customer experience.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Student Worker
Jackson State Community College
08.2021 - 05.2024
Filed all paperwork that came into the office.
Simplified grant application process for students by providing guidance and support.
Supported administrative tasks, ensuring efficient operations within the office environment.
Assisted in organizing student events and activities to enhance campus engagement.
Provided exceptional customer service to students and faculty, addressing inquiries promptly.
Created and maintained digital records using institutional software for accurate information management.
Trained new student workers on operational procedures and best practices for effective task execution.
Took and followed detailed directions from others.
Maintained tidy and organized environment to comply with cleanliness standards.
Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
Factory Worker
Plastic Container
10.2021 - 03.2022
Line Worker
Operated machinery to produce high-quality plastic containers efficiently.
Conducted quality control inspections to ensure product standards were met consistently.
Maintained cleanliness and organization of work area to enhance productivity and safety.
Monitored inventory levels to ensure timely availability of materials for continuous production.
Used equipment properly to avoid workplace hazards or injuries.
Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
Carefully packaged finished products and prepared for shipment.
Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
Unloaded and loaded items from conveyors, machines, and conveyances.
Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
Performed quality checks on finished products to identify and address discrepancies.
Inspected materials before assembly to verify compliance of quality control standards.
Education
Associate of General Studies - General Studies
Jackson State Community College
Jackson, TN
05-2024
Basic Studies - undefined
Haywood High
BROWNSVILLE, TN
05.2021
No Degree - Anthropology
University of Tennessee
Knoxville, TN
05-2027
Skills
Customer service
Time management
Cash handling
Cash register operation
Guest services
Retail merchandising
Transaction handling
Customer satisfaction
Reliability and punctuality
Patience and composure
Certification
Bloodborne Pathogen Certification (Safety plus lab awareness)
De-escalation Training Certification (Communication under pressure, conflict resolution)