Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Insurance Agent
American Income Life Insurance Company
04.2024 - 08.2024
Processed payments received from clients promptly according to established procedures
Generated reports detailing sales activities, client interactions, and progress towards goals
Scheduled meetings with prospective clients to discuss available products and services
Provided customers with information regarding plan features, pricing, and availability
Car Sales
Subaru of America, Inc
07.2022 - 12.2023
Generated weekly sales reports detailing customer visits and sales results
Responded promptly to all incoming sales inquiries from potential customers
Maintained records of customer interactions, transactions, comments and complaints
Customer Service Coordinator
Walmart
12.2016 - 06.2022
Responded to customer needs through competent customer service and prompt problem-solving.
Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
Handled escalated customer issues with empathy and patience, working closely with management to reach satisfactory resolutions.
Conducted regular quality assurance checks on customer service interactions, providing constructive feedback to team members as needed.
Education
High School Diploma -
West Aurora High School
Aurora, IL
08.2018
Skills
Client Relations
Customer follow-up
Lead Development
CRM Software
Leads Prospecting
Policy writing
Timeline
Insurance Agent
American Income Life Insurance Company
04.2024 - 08.2024
Car Sales
Subaru of America, Inc
07.2022 - 12.2023
Customer Service Coordinator
Walmart
12.2016 - 06.2022
High School Diploma -
West Aurora High School
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