CYNTHIA AGYARE
New Haven
Summary
Developed key skills in fast-paced retail environment, including team leadership and effective communication. Excels in inventory management and customer service, ensuring operational efficiency and positive customer interactions. Seeking to transition into new field, leveraging these transferable skills to contribute value in diverse settings.
Overview
4
4
years of professional experience
Work History
Life Insurance Agent
Primerica
12.2023 - Current
- Educated clients about different whole- and term-life policies available for purchase.
- Recommended suitable life insurance products based on clients' objectives and requirements.
- Scheduled on-site visits and presentations to connect with new, established and potential clients.
Key Holder/Server
The Place to Be
02.2024 - Current
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Bakery Assistant
Walmart
01.2022 - 06.2024
- Avoided spoilage in baked goods and supplies through proper rotation.
- Packaged freshly prepared cookies, pastries, and muffins for sale.
- Interact with customers by placing orders and decorating cakes
- Cleaning
Education
Bachelor of Science (B.S.) - Recreation Therapy
Southern Connecticut State University
06.2026
Skills
- Appointment Scheduling
- Team collaboration
- Adaptability and flexibility
- Client Account Management
- Guest Engagement
- Organizational Skills
- Upselling techniques
- Multitasking
- Training and mentoring
- Cash handling accuracy
- Customer service
LANGUAGE
English Native
Twi Advanced
Timeline
Key Holder/Server
The Place to Be
02.2024 - Current
Life Insurance Agent
Primerica
12.2023 - Current
Bakery Assistant
Walmart
01.2022 - 06.2024
Bachelor of Science (B.S.) - Recreation Therapy
Southern Connecticut State University
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